Transport Canada recall 2024642
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2024642 |
| Manufacturer's number | 24S66 |
| Reported | 2024-10-25 |
| Component | Visual System |
| Notification type | Safety Mfr |
| Units potentially affected | 4860 |
What is wrong
Issue:
On certain trucks, water could leak into the connector for the tailgate top camera. Over time, this could cause the tailgate park assist sensor interface module (TPASIM) to corrode. If this happens, the rearview camera image may not display correctly or at all.
Note: This problem could cause a "Reverse Brake Assist Unavailable" message to display in the instrument panel.
Safety Risk:
A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your truck to a dealership to inspect and, if necessary, replace the tailgate top camera, wiring harness and TPASIM. The dealer will also update the image processing module software.
| 2023 FORD F-250 SUPER DUTY | Listed as a series or trim of this model. |
|---|---|
| 2024 FORD F-250 SUPER DUTY | Listed as a series or trim of this model. |
| 2023 FORD F-350 SUPER DUTY | Listed as a series or trim of this model. |
| 2024 FORD F-350 SUPER DUTY | Listed as a series or trim of this model. |
| 2023 FORD F-450 SUPER DUTY | Listed as a series or trim of this model. |
| 2024 FORD F-450 SUPER DUTY | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM 54979 | 2026-07-08. Service bulletin. Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly. To restore the 360-degree camera image, download and run the "IPMA - Reset the Image Processing Module A (IPMA) Calibration Data" application using the Ford Diagnosis and Repair System (FDRS) scan tool. Then download and run the "IPMA - 360 Degree View Camera Alignment" application. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected in Q3 of 2026. Replacement or reprogramming of the IPMA will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. If a vehicle exhibits this condition, enter a vehicle identification number (VIN) and click the "Submit Global Concern Report (GCR)" link at the upper right of the PTS |
|---|---|
| SSM 54648 | 2026-03-18. Service bulletin. Some 2024-2026 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to the software in the DDM and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operations 12651D and 12651D4. |
| SSM 54594 | 2026-02-27. Service bulletin. Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operations 12651D and 12651D4. |
| SYNC-25.1.9.7.1 SuperDut | 2026-02-24. Over-the-air update. 25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| SYNC-25.1.7.10.1 SuperDut | 2026-02-24. Over-the-air update. 25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| SSM 54564 | 2026-02-20. Service bulletin. Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM. |
| SSM 54587 | 2026-02-20. Service bulletin. Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operation 12651D. |
| SSM 54585 | 2026-02-19. Service bulletin. Some 2021-2026 F-150 and 2024-2026 F-Super Duty vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /> <br /> For vehicles included in Field Service Action (FSA) 25P35 and/or 26P02, perform repairs as directed by the FSA(s).<br /> <br /> For 2021-2026 vehicles not included in the FSA(s), reprogram the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool according to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and testing direction by symptom. For claiming, use causal part 14B291 and labor operation MT14B291SSM, up to 0.4 hours. |
| SSM 54507 | 2026-01-20. Service bulletin. Some of the vehicles listed in the Model statement above equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls and/or bouncing back when using the one-touch close function.<br /><br /> For vehicles effected by Field Service Action (FSA) 25P35, perform repairs as directed by the FSA.<br /><br /> For 2021-2026 vehicles, update the driver door module (DDM) and the passenger door module (PDM) using the latest software level of Ford Diagnosis and Repair System (FDRS) scan tool. Refer to the Workshop Manual (WSM), Section 501-11 for normal diagnostics and repair direction by symptom. For claiming, use causal part 14B291 and service labor operations 12651D and 12651D4. |
| SSM 54270 | 2025-10-08. Service bulletin. Some 2024-2025 F-150/F-Super Duty vehicles may exhibit an inoperative front passenger window when operated from the driver master window control switch with diagnostic trouble code (DTC) U2013:23 stored in the driver door module (DDM). This may be due to software in the driver door module (DDM). Inform customers that engineering is currently working on a solution for this condition and will be released via a software update delivered over-the-air (OTA) expected in March 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in March 2026. Monitor Professional Technician System (PTS) for additional information. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.