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Transport Canada recall 2024036

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2024036
Manufacturer's number24PBC / 24KWC
Reported2024-01-25
ComponentSteering
Notification typeSafety Mfr
Units potentially affected2651

What is wrong

Issue:

On certain trucks, the steering gear may not have been assembled correctly. As a result, the steering gear could break and cause a loss of steering.

Safety Risk:

A loss of steering control could create the risk of a crash.

Corrective Actions:

PACCAR will notify owners by mail and instruct you to take your truck to a dealership to inspect the serial number on the steering gear and, if necessary, replace it.

Vehicles this campaign lists
2024 KENWORTH T280
2024 KENWORTH T380
2024 KENWORTH T480
2024 KENWORTH T680
2024 KENWORTH T880
2024 KENWORTH W990
2024 PETERBILT 389
2025 PETERBILT 389
2024 PETERBILT 520
2025 PETERBILT 520
2024 PETERBILT 536
2025 PETERBILT 536
2024 PETERBILT 537
2025 PETERBILT 537
2024 PETERBILT 548
2025 PETERBILT 548
2024 PETERBILT 567
2025 PETERBILT 567
2024 PETERBILT 579
2025 PETERBILT 579
2024 PETERBILT 589
2025 PETERBILT 589

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
24KWC/24PBC2026-08-20. Service bulletin. Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure
26PACA2026-06-03. Service bulletin. Updated cross shaft and bearing installation steps have been added to the repair procedures.
46-0282026-06-03. Service campaign. Certain Peterbilt Model 520 BEV chassis with an Accelera Power Control and Accessory System (PCAS) were manufactured without a check valve in the power steering system.
24KWF/PBF2026-04-07. Service bulletin. Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
24KWC/PBC2026-04-07. Service bulletin. Sheppard Recall Update March 2026 - The Parts section has been updated with revised steps for opening a TCS365 Order Support – Order Inquiry case.
15-0342026-03-05. Service campaign. Battery Electric Vehicle (BEV) de-energizing and re-energizing procedures have been added to the bulletin for Peterbilt Model 520 BEV.
15-0342026-01-06. Service bulletin. Certain Kenworth L770 and Peterbilt Model 520 chassis may encounter a slight increase in effort in the right-hand steering shaft when turning the wheel.
24PBK2025-02-05. Service bulletin. Safety Recall Specific 2024 Peterbilt Model 367, 389, 548, and 2024-2025 520 and 567 chassis equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If both fasteners in either steering arm or tie rod arm fail, there may be a loss of steering control, which could increase the risk of a crash. Affected chassis will have all steering arm and tie rod arm bolts removed, replaced with new bolts, and torqued properly.
24KWK2025-02-05. Service bulletin. Safety Recall Parts and procedures are now available. Certain Kenworth model T480, T800, T880, and W990 equipped with a PACCAR 20k Steer Axle have been identified as having steering arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If either steering arm or tie rod arm fasteners fail, there may be a loss of steering control, which could increase the risk of a crash. Affected chassis will have all steering arm and tie rod arm bolts removed, replaced with new bolts, and torqued properly.
24PBK2025-01-07. Service bulletin. Interim Safety Recall Specific 2024 Peterbilt model 367, 389, 548, and 2024-2025 Peterbilt 520 and 567 chassis equipped with a PACCAR 20k Steer Axle have been identified as having steer arm and/or tie rod arm fasteners that may be improperly torqued and can be at risk of failing. If both fasteners in either steering arm or tie rod arm fail, there may be a loss of steering control, which could increase the risk of a crash. At this time, parts are not available to complete the necessary repairs. This bulletin will be updated when parts become available.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.