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Transport Canada recall 2023533

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2023533
Manufacturer's number97A
Reported2023-09-28
ComponentVisual System
Notification typeCompliance Mfr
Units potentially affected64913

What is wrong

Issue:

On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.

Safety Risk:

A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:

FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.

Vehicles this campaign lists
2022 RAM 1500
2023 RAM 1500
2022 RAM 2500
2023 RAM 2500
2024 RAM 2500
2022 RAM 3500
2023 RAM 3500

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
960762024-07-02. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
940062024-06-27. Other. WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER
989272024-06-26. Other. MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
91003542024-06-10. Service bulletin. SWITCH Multifunction Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Review the SCCM for any physical issue (Autolock, clockspring damaged) 3.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
S24080000082024-03-18. Service bulletin. Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
90045422024-01-08. Service bulletin. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
08040232024-01-02. Service bulletin. Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
90045422023-10-30. Service bulletin. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair.
24006232023-10-02. Service bulletin. A/C Diagnostic LOP Change
S238A0000412023-10-02. Service bulletin. The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.