Transport Canada recall 2023450
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2023450 |
| Manufacturer's number | 23S46 |
| Reported | 2023-08-11 |
| Component | Visual System |
| Notification type | Safety Mfr |
| Units potentially affected | 2058 |
What is wrong
Issue:
Under certain conditions, a software problem could cause the wrong rearview camera image to display while reversing. As a result, the hitch or trailer view image may display instead of the default rearview image. Canadian regulations require the rearview image to display when reversing.
Note: This recall only affects trucks equipped with the Pro Trailer Hitch Assist feature.
Safety Risk:
A rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your truck to a dealership to update the advanced drive assistance system module software.
| 2023 FORD F-250 SUPER DUTY | Listed as a series or trim of this model. |
|---|---|
| 2023 FORD F-350 SUPER DUTY | Listed as a series or trim of this model. |
| 2023 FORD F-450 SUPER DUTY | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM 54594 | 2026-02-27. Service bulletin. Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operations 12651D and 12651D4. |
|---|---|
| SYNC-25.1.9.7.1 SuperDut | 2026-02-24. Over-the-air update. 25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| SYNC-25.1.7.10.1 SuperDut | 2026-02-24. Over-the-air update. 25S49 Recall Remedy: -Infotainment software update to address frozen screens |
| SSM 54587 | 2026-02-20. Service bulletin. Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center touch screen. Vehicles may also exhibit an inoperative heated steering wheel (if equipped) after a remote start event. This may be due to the software in the steering column control module (SCCM). To correct the condition, reprogram the SCCM using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 3F791 and labor operation 12651D. |
| SYNC-25.2.1.6.5 SD | 2025-08-22. Over-the-air update. "Quality improvements include: -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled -Customers will be able to finish the Trailer Backup Assist setup without the camera screen showing, interrupting the process -Rear seat occupant center screen alert will show when opening the door and shutting off the engine -Improved audio experience while using CarPlay or Android Auto" |
| SSM 54137 | 2025-08-19. Service bulletin. Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition. |
| SSM 54115 | 2025-08-12. Service bulletin. Some 2023-2025 F-150 and F-Super Duty vehicles equipped with minor feature code B2DAC may exhibit an inoperative rear passenger window. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle Information or double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be due to an open diode in the window switch. To correct the condition, replace the window switch of the affected window. If the condition persists, continue with normal diagnostics outside of this article. Refer to Workshop Manual, Section 501-11. For claiming, use causal part 14529 and labor operation 14529A of the Service Labor Time Standards (SLTS) Manual. |
| 25-OTA SYNC-25.2.1.6.5 SD | 2025-06-05. Over-the-air update. "Quality improvements include: -Addresses rear-view camera image being obstructed by the passcode screen when the vehicle start inhibit is enabled -Customers will be able to finish the Trailer Backup Assist setup without the camera screen showing, interrupting the process -Rear seat occupant center screen alert will show when opening the door and shutting off the engine" |
| OTAPU-0721-KOL-RSWSCCM SD | 2024-07-04. Over-the-air update. Quality improvements include: - Robustness to improve the with Rain Sensor automatic wiper and courtesy wiper features. - Robustness action to improve the Steering Column Control Module (SCCM) Key Off Load (KOL) Issue. |
| OTAPU0721WINOTUS | 2024-04-04. Service bulletin. Quality Improvements include: - Fix for Window One touch operation |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.