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Transport Canada recall 2019468

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2019468
Manufacturer's number9295053
Reported2019-09-23
ComponentSeats And Restraints
Notification typeSafety Mfr
Units potentially affected39

What is wrong

Issue:

On certain vans, the front and/or rear seat head restraints may not be properly assembled. This could allow the head restraint housing to come loose and possibly detach.

Safety Risk:

A head restraint that is loose or detaches in a crash could increase the risk of injury to occupants.

Corrective Actions:

Mercedes-Benz will notify owners by mail and instruct them to take their vehicle to a dealer to replace the head restraints.

Vehicles this campaign lists
2019 MERCEDES-BENZ METRIS

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
VSC20211100052022-01-18. Service bulletin. Replace Certain Seatbelts
V-RC-20200100112020-03-16. Service bulletin. Seat Base Cover
LI91.40-N-0627732020-01-21. Service bulletin. Seat belt does not roll up correctly
Head Restraint2019-11-25. Service bulletin. Head Restraint
MB Initial NCU -2019-11-25. Service bulletin. Initial NCU - Seat Base Cover

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.