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Service bulletin Head Restraint

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10168262
Published by NHTSA2019-11-25
Manufacturer's numberHead Restraint
Manufacturer's date2019-10-04
NHTSA componentSEATS:FRONT ASSEMBLY:HEAD RESTRAINT

NHTSA's summary

Head Restraint

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Seats

Vehicles listed
MERCEDES-BENZ METRIS2019

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20194682019-09-23. Seats And Restraints
19V6660002019-09-18. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
V-RC-20200100112020-03-16. Service bulletin. Seat Base Cover
MB Initial NCU -2019-11-25. Service bulletin. Initial NCU - Seat Base Cover