NHTSA recall 24V930000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V930000 |
| Manufacturer's number | VS3BELKOM |
| Manufacturer | Daimler Vans USA, LLC |
| Reported | 2024-12-13 |
| Owners notified | 2025-01-31 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Units potentially affected | 697 |
| Part numbers | A9079028107, A9079028007, A9079027907, A9079027807, A9079027607 |
| Report | Quarterly report 7, for 2026 quarter 3 |
|---|---|
| Filed with NHTSA | 2026-10-15 |
| Vehicles in the campaign | 697 |
| Reported remedied | 508 (72%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
What can happen
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
The remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
| 2019 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
|---|---|
| 2020 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
| 2021 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
| 2022 MERCEDES-BENZ SPRINTER 1500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 2500 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ SPRINTER 2500 | Listed as a series or trim of this model. |
| 2021 MERCEDES-BENZ SPRINTER 2500 | Listed as a series or trim of this model. |
| 2022 MERCEDES-BENZ SPRINTER 2500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 3500 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ SPRINTER 3500 | Listed as a series or trim of this model. |
| 2021 MERCEDES-BENZ SPRINTER 3500 | Listed as a series or trim of this model. |
| 2022 MERCEDES-BENZ SPRINTER 3500 | Listed as a series or trim of this model. |
| 2019 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
| 2020 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
| 2021 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
| 2022 MERCEDES-BENZ SPRINTER 4500 | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| LI14.40-N-072089 | 2021-02-01. Service bulletin. Indicator lamp illuminates in instrument cluster, fault present for AdBlue |
|---|---|
| LI91.60-N-069828 | 2020-09-21. Service bulletin. Fault message in display and/or restraint system warning lamp in the instrument cluster illuminates |
| LI54.21-N-069524 | 2020-09-21. Service bulletin. Diverse messages in instrument cluster, ve- hicle fails to start, gears cannot be engaged |
| LI54.30-N-071375 | 2020-07-27. Service bulletin. Speed limit assist display in the instrument cluster and MBUX navigation display shows incorrect speed as compared to actual roadway speed limit. Parameterization of the Multifunction Camera control unit 1. Verify customer complaint in the specific area where the complaint occurs 2. Review vehicle equipment codes, if option IT9 (4.0-tonner) OR IT5 (5.0 tonner) are equipped in the vehicles data card 3. Open a PTSS case for processing and include an initial quicktest log & control unit log for the Multifunction Camera control unit (B84/13). Additionally please provide details of the posted speed limit and the limit displayed by Speed Limit Assist. The PTSS case agent will review the provided data and adjust vehicle coding accordingly if necessary. 4. After replay from PTSS case agent, preform SCN coding of the Multifunction Camera control unit (B84/13) 5. Perform roadtest in the affected area and verify proper system operation |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.