NHTSA recall 24V802000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V802000 |
| Manufacturer's number | 24C35 |
| Manufacturer | Ford Motor Company |
| Reported | 2024-10-25 |
| Owners notified | 2025-02-25 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE |
| Units potentially affected | 6212 |
| Part numbers | RR3T-10849-* |
| Report | Quarterly report 6, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-22 |
| Vehicles in the campaign | 6212 |
| Reported remedied | 6003 (96%) |
| Reported unreachable | 21 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2024 Mustang vehicles. The Instrument Panel Cluster (IPC) may not illuminate at startup or while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
What can happen
An instrument panel display that does not show critical information, such as warning lights or vehicle speed, increases the risk of a crash.
The remedy
Dealers will update the instrument panel cluster software, free of charge. Owner notification letters were mailed on February 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C35.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
| 2024 FORD MUSTANG | Built 2024-05-10 to 2024-08-20. |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM 52345 | 2024-03-20. Service bulletin. Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
|---|---|
| TSB 23-2311 | 2023-11-02. Service bulletin. Some 2024 Mustang vehicles built on or before 29-June-2023 may exhibit a rub/scratch/buzz noise coming from the right front passenger side of the IP Topper. This may be due to contact between the IP topper contacting sheet metal by the defroster grille. To correct the condition, follow the Service Procdure to remove the windshield and apply flock tape to the leading edge of the IP topper. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.