NHTSA recall 24V536000
NHTSA advises: park outside, away from buildings, until the repair is done.
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V536000 |
| Manufacturer's number | 73B |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2024-07-18 |
| Owners notified | 2024-12-12 |
| Component | HYBRID PROPULSION SYSTEM |
| Units potentially affected | 15910 |
| Part numbers | See attached document referenced above for Chrysler Pacifica PHEV battery pack assembly part numbers |
| Report | Quarterly report 7, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-16 |
| Vehicles in the campaign | 15910 |
| Reported remedied | 11100 (69%) |
| Reported unreachable | 204 |
| Reported removed | 1703 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
What can happen
A vehicle fire increases the risk of injury.
The remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2017 CHRYSLER PACIFICA PLUG-IN HYBRID | Listed as a series or trim of this model. |
|---|---|
| 2018 CHRYSLER PACIFICA PLUG-IN HYBRID | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| S2008000031 | 2023-10-02. Service bulletin. Low Charging Voltage Displayed On Cluster |
|---|---|
| 08-130-21 | 2022-08-22. Service bulletin. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. P0B3C-00 - Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B-00 - Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16-00 - Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. P1A29 - Cell Supervisory Circuit A Failure. P1A2A - Cell Supervisory Circuit B Failure. P1D3E - Internal Control Module Shut Off Test Error. U0594 - Implausible Data Received from HCP. P2BE5 - Hybrid/EV Battery Pack Current Sensor "C" Circuit Performance. B12B0-85 - Charge Temperature Indicator-Signal Above Allowable Range. Customer may also experience one or more of the following: Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in. |
| 23-047-17 | 2022-08-08. Service bulletin. Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard. |
| 08-177-21 | 2021-12-13. Service bulletin. BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.