NHTSA recall 24V033000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 24V033000 |
| Manufacturer's number | CR5546 |
| Manufacturer | Nova Bus (US) Inc. |
| Reported | 2024-01-19 |
| Owners notified | 2024-07-19 |
| Component | STRUCTURE:BODY:DOOR; VISIBILITY |
| Units potentially affected | 289 |
| Part numbers | N78324 |
| Report | Quarterly report 8, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-30 |
| Vehicles in the campaign | 289 |
| Reported remedied | 243 (84%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2017-2019 LFS and LFS Artic buses. The driver's door windows may have been built with the incorrect prime glazing manufacturer DOT code mark. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
What can happen
An incorrect DOT code mark may result in the window being replaced with an incorrect type of glass, reducing visibility and increasing the risk of a crash.
The remedy
Nova Bus will inspect the windows and either replace the windows or remove the incorrect marking, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5546.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2017 NOVA BUS LFS | |
|---|---|
| 2018 NOVA BUS LFS | |
| 2017 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
| 2018 NOVA BUS LFS ARTIC | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| BS5463ER1 | 2024-04-30. Service bulletin. Failure of camera bracket will cause the camera to swing while bus is in motion. |
|---|---|
| BS5463E | 2023-12-22. Service bulletin. Failure of camera bracket will cause the camera to swing while bus is in motion. |
| BS5467E | 2023-10-17. Service bulletin. Potential presence of a gap may cause frame crack. Only to perform during a frame crack repair process near front bolt of joint #2. |
| FT5463 | 2023-09-26. Service bulletin. Failure of camera bracket will cause the camera to swing while bus is in motion. |
| FT5125R1 | 2023-02-02. Service bulletin. Due to the lack of bonding surface between the two large roof top panels, when thermal expansion and contraction occur these panels separate and leave an opening |
| LI5024ER1 | 2022-12-05. Service bulletin. Under certain conditions, the rear wheelhouse structure section may be affected by a structural stress and crack near the radius rod of the anchor point. |
| BS5300E | 2022-10-03. Service bulletin. HVAC deflectors are breaking at the folded attachment points. The brackets broke right at the bending due to a sharp curve |
| FT5213 | 2021-12-02. Service bulletin. Windshield Wiper Motor Failure |
| BS3554ER3 | 2021-05-24. Service bulletin. Auxiliary heater intake bracket Justify Auxiliary heater intake pipe mounting bracket might no be able to withstand the vibration induced by the bus frame. |
| BS3517ER1 | 2021-05-24. Service bulletin. Replacement of 24-volt and HVAC cables in EGS Justify cable lugs may break. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.