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Service bulletin BS3554ER3

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10194397
Published by NHTSA2021-05-24
Manufacturer's numberBS3554ER3
Manufacturer's date2017-05-26
NHTSA componentSTRUCTURE:FRAME AND MEMBERS; EQUIPMENT; SUSPENSION

NHTSA's summary

Auxiliary heater intake bracket Justify Auxiliary heater intake pipe mounting bracket might no be able to withstand the vibration induced by the bus frame.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame, Equipment and accessories, Suspension

Vehicles listed
NOVA BUS LFS2017
NOVA BUS LFS ARTIC2017 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20262282026-05-12. Structure
20260062026-01-13. Structure
24V0330002024-01-19. STRUCTURE:BODY:DOOR; VISIBILITY
22V3230002022-05-11. EQUIPMENT; EXTERIOR LIGHTING
20202712020-06-17. Structure
20V3540002020-06-15. STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS; ELECTRICAL SYSTEM:SOFTWARE
20191722019-04-05. Accessories
20185942018-10-30. Suspension

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
FT54632023-09-26. Service bulletin. Failure of camera bracket will cause the camera to swing while bus is in motion.
LI5024ER12022-12-05. Service bulletin. Under certain conditions, the rear wheelhouse structure section may be affected by a structural stress and crack near the radius rod of the anchor point.
BS5210ER12022-04-05. Service bulletin. Horn may fail due to the low internal high heat resistance.
LI5170E2022-03-03. Service bulletin. New lower shock mount available with an adapter plate better suited for the front and rear axle.
FT5055R12021-06-02. Service bulletin. Disconnect the power for the auxiliary heater. short term countermeasure
ft50902021-06-02. Service bulletin. Kidde fire suppression system tamper seal
BS3538E2021-05-24. Service bulletin. Wheelhouse kick-plates Justify Wheelhouse kick-plates may come loose.
BS3517ER12021-05-24. Service bulletin. Replacement of 24-volt and HVAC cables in EGS Justify cable lugs may break.
BS3457E2021-05-24. Service bulletin. Surge tank coolant supply Justify Coolant supply to MK2 radiator might be erratic and create air pocket in radiator
BS3447ER12021-05-24. Service bulletin. Hydraulic tank bushing Justify Hysraulic tank bushing failure after campaign