NHTSA recall 23V573000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 23V573000 |
| Manufacturer's number | 23S46 |
| Manufacturer | Ford Motor Company |
| Reported | 2023-08-11 |
| Owners notified | 2023-12-05 |
| Component | BACK OVER PREVENTION:DISPLAY FUNCTION |
| Units potentially affected | 18513 |
| Part numbers | PC3T-14G647-FCF |
| Report | Quarterly report 11, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-18 |
| Vehicles in the campaign | 18513 |
| Reported remedied | 15633 (84%) |
| Reported unreachable | 121 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
What can happen
An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
The remedy
Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2023 FORD F-250 SD | Listed as a series or trim of this model. |
|---|---|
| 2023 FORD F-350 SD | Listed as a series or trim of this model. |
| 2023 FORD F-450 SD | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB 24-2036 | 2024-03-07. Service bulletin. Some 2023-2024 F-Super Duty chassis cab vehicles built on or before 02-Jan-2024 equipped with a 6.7L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0133, P0139, and/or P0145 stored in the powertrain control module (PCM). This may be due to the software in the PCM and does not affect vehicle operation. To correct the condition, reprogram the PCM and transmission control module (TCM). |
|---|---|
| TSB 24-2030 | 2024-03-07. Service bulletin. Some 2023-2024 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an intermittent interruption of a split shaft PTO system installed by an upfitter. This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the powertrain control module (PCM) and the transmission control module (TCM). |
| TSB 24-2009 | 2024-02-06. Service bulletin. This TSB supersedes article 23-2386 to update the Service Procedure. Some 2023 F-Super Duty vehicles equipped with a 12.3 inch instrument cluster display screen may exhibit various concerns with the instrument panel cluster (IPC). This may be due to the software in the IPC. IPC software update that addresses the symptom listed in this bulletin may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the IPC has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply. |
| SSM 52134 | 2023-12-19. Service bulletin. Various 2021-2024 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit a Please Check Surroundings For Safety or Full View Not Available message when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition. |
| SSM 52003 | 2023-11-03. Service bulletin. Some 2023 F-Super Duty vehicles equipped with 360-degree camera and blind spot monitoring with trailering may exhibit diagnostic trouble codes (DTCS) U1020:00 And/Or U1036:00 in the image processing module A (IPMA) if the Ford accessories trailer blind spot information system (BLIS) has not been installed by the customer. If DTCs are present and trailer BLIS has not been installed per accessory kit instructions, they should be ignored as the IPMA is attempting to detect the trailer BLIS modules. No further service action is required. |
| SSM 51929 | 2023-10-04. Service bulletin. Some 2023 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) C006A:00 in the telematics control unit module (TCU). If this is a stand alone DTC and no other codes are present, this may be due to a TCU software concern. To correct the condition, reprogram the TCU using the latest software level of the Ford Diagnosis and Repair System (FDRS) located under the SW Updates tab. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual. |
| TSB 23-2297 | 2023-09-26. Service bulletin. Some 2023 F-Super Duty vehicles built on or before 29-Aug-2023 and equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P060C, U1022, P0093, P01C4, U3012, P24C7, P06E9, P0364, P1942, P162E, P061A, P2201, and/or P2698 stored in the powertrain control module (PCM). This may be due to the software in the PCM. |
| SU4 P2 SuperDuty | 2023-09-07. Service bulletin. Software Update 4 P2 for 2023 Super Duty vehicles is now available. Quality improvements include: -12V key off load improvement. - wifi hotspot reconfigured to support 5G. |
| SU5 P2 SuperDuty | 2023-09-07. Service bulletin. Software Update 5 P2 for 2023 Super Duty vehicles is now available. Quality improvements include: - Enables the Lane Keep Assist sensitivity menu - Improvement to Pro Power Onboard (PPO) pop-up message to allow it to clear - Changed pop-up message that displays when exiting the camera view - Add in-vehicle message on infotainment screen to inform customer that some display features may be unavailable while SYNC is rebooting during SYNC OTA update installation. |
| 23-OTA SU5 P1 SD | 2023-08-04. Service bulletin. Software Update 5 P1 for 2023 Super Duty vehicles is now available. Quality improvements include: -Allow vehicle entry during future inhibit OTA updates |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.