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NHTSA recall 22V077000

NHTSA advises: park outside, away from buildings, until the repair is done.

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number22V077000
Manufacturer's numberZ11
ManufacturerChrysler (FCA US, LLC)
Reported2022-02-11
Owners notified2022-10-06
ComponentHYBRID PROPULSION SYSTEM
Units potentially affected16741
Part numbersSee attached document referenced above for Chrysler Pacifica PHEV battery pack assembly part numbers
Remedy progress the manufacturer reported
ReportQuarterly report 8, for 2024 quarter 3
Filed with NHTSA2024-10-22
Vehicles in the campaign16741
Reported remedied13735 (82%)
Reported unreachable154
Reported removed1010

These are the manufacturer's totals for the whole campaign at the end of 2024 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.

What can happen

A vehicle fire increases the risk of injury.

The remedy

Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim letters, informing owners of the safety risk were mailed on February 25, 2022. Final owner notification letters were mailed October 6, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z11. This recall is superseded by NHTSA recall 24V-538.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles this campaign lists
2017 CHRYSLER PACIFICA PLUG-IN HYBRIDListed as a series or trim of this model.
2018 CHRYSLER PACIFICA PLUG-IN HYBRIDListed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
S20080000312023-10-02. Service bulletin. Low Charging Voltage Displayed On Cluster
08-130-212022-08-22. Service bulletin. Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates This bulletin involves updating the BPCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, the technician may one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. P0C78-00 - Hybrid/EV Battery System Precharge Time Too Long. P0B3C-00 - Hybrid/EV Battery Voltage Sense 1 Circuit Performance. P0B41-00 - Hybrid/EV Battery Voltage Sense 2 Circuit Performance. P0B46-00 - Hybrid/EV Battery Voltage Sense 3 Circuit Performance. P0B4B-00 - Hybrid/EV Battery Voltage Sense 4 Circuit Performance. P0B50-00 - Hybrid/EV Battery Voltage Sense 5 Circuit Performance. P0B55-00 - Hybrid/EV Battery Voltage Sense 6 Circuit Performance. P1A16-00 - Hybrid/EV Wakeup Control 3 Output Circuit/Open. P1D7B-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Battery. P1D7C-00 - Hybrid/EV Wakeup Control 3 Output Circuit Short to Ground. P1A29 - Cell Supervisory Circuit A Failure. P1A2A - Cell Supervisory Circuit B Failure. P1D3E - Internal Control Module Shut Off Test Error. U0594 - Implausible Data Received from HCP. P2BE5 - Hybrid/EV Battery Pack Current Sensor "C" Circuit Performance. B12B0-85 - Charge Temperature Indicator-Signal Above Allowable Range. Customer may also experience one or more of the following: Premature oil change message displayed on the cluster and vehicle may be running in fuel/oil refresh mode. Scheduled charging not functioning properly because the battery pack did not wake up while plugged in.
23-047-172022-08-08. Service bulletin. Seat Pops or Clicks After Seatback Is Adjusted This bulletin involves adjusting the recliner cable on the second row quad seats. The customer may describe after adjusting one or both of the inboard seat upper seatbacks, a pop or clicking noise can be heard.
08-177-212021-12-13. Service bulletin. BEV/Hybrid - Showroom and Display Vehicle Battery Maintenance This information only bulletin discusses procedures that must be followed for BEV/Hybrid vehicles that are on display at dealership showrooms.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially