NHTSA recall 21V750000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V750000 |
| Manufacturer's number | 5221I |
| Manufacturer | Mazda North American Operations |
| Reported | 2021-09-27 |
| Owners notified | 2021-11-04 |
| Component | SEATS:MID/REAR ASSEMBLY; SEAT BELTS:REAR/OTHER |
| Units potentially affected | 8648 |
| Part numbers | TK48-57-25XL, TM53-57-25XD, TM55-57-25XD, TM57-57-25XD, TM63-57-25XD, TN40-57-25XB, TN42-57-25XB, TN |
| Report | Annual report 2, for 2024 quarter 4 to 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-23 |
| Vehicles in the campaign | 8648 |
| Reported remedied | 7976 (92%) |
| Reported unreachable | 21 |
| Reported removed | 2 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
What can happen
A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
The remedy
Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2020 MAZDA CX-9 | |
|---|---|
| 2021 MAZDA CX-9 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 09-036-24 | 2024-08-02. Service bulletin. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. NOTE: This repair is not a permanent fix, it is meant to make new seats look their best when the vehicle is first presented to the customer. • Wrinkles may not be completely removed after the repair is completed. • Leather is a natural material and may develop some wrinkles due to aging and wear during normal useage. |
|---|---|
| 09-035-24 | 2024-08-02. Service bulletin. Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified. |
| 09-007-23c | 2023-12-05. Service bulletin. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
| 09-007-23b | 2023-07-05. Service bulletin. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
| 09-007-23a | 2023-05-03. Service bulletin. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. |
| 09-007-23 | 2023-03-04. Service bulletin. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure. |
| 09-008-23 | 2023-03-04. Service bulletin. Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. This is caused by a deterioration in the seat ventilation control unit. To eliminate this concern, the material for the circuit of the seat ventilation control unit has been modified. |
| 09-012-22 | 2022-05-05. Service bulletin. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure. |
| SA-007-21 | 2021-02-06. Service bulletin. Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. The logic has changed from previous Mazdas where the seat warmers and seat ventilation automatically turned on when the engine was restarted. |
| 09-007-20-3674a | 2021-01-05. Service bulletin. At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.