NHTSA recall 21V711000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 21V711000 |
| Manufacturer's number | 21C22 |
| Manufacturer | Ford Motor Company |
| Reported | 2021-09-14 |
| Owners notified | 2021-10-29 |
| Component | VISIBILITY:WINDSHIELD:CRITICAL FASTENERS; VISIBILITY:WINDSHIELD |
| Units potentially affected | 17692 |
| Part numbers | WSS-M2G316-B4, WSS-M33J10 – A5, WSS-M33J10 – A3, WSS-M33J10 – A2, WSS-M33J10 – A4, WSS-M33J10 – A1 |
| Report | Annual report 2, for 2024 quarter 4 to 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-27 |
| Vehicles in the campaign | 17692 |
| Reported remedied | 15060 (85%) |
| Reported unreachable | 55 |
| Reported removed | 50 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
What can happen
A windshield that separates from a vehicle during a crash can increase the risk of injury.
The remedy
Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
| 2021 FORD MUSTANG MACH E |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB 21-2369 | 2021-11-02. Service bulletin. Some 2021 Mustang Mach-E vehicles built on or before 15-Feb-2021 may exhibit a wind noise turbulence noise at the top of the windshield when travelling above 45 mph (72 km/h). This may be due to the underflush condition of the windshield to glass roof at the top header area being greater than maximum spec of 4.4 mm. To correct the condition, follow the Service Procedure to install the weather strip/moulding. |
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A bulletin is the manufacturer's note to its dealers. It is not part of this recall.