NHTSA recall 20V557000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V557000 |
| Manufacturer's number | H294 |
| Manufacturer | Jaguar Land Rover North America, LLC |
| Reported | 2020-09-12 |
| Owners notified | 2020-10-07 |
| Component | AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE; AIR BAGS:FRONTAL |
| Units potentially affected | 12 |
| Part numbers | BW93 14C098 AA1 |
| Report | Annual report 3, for 2024 quarter 4 to 2025 quarter 3 |
|---|---|
| Filed with NHTSA | 2025-10-30 |
| Vehicles in the campaign | 12 |
| Reported remedied | 4 (33%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 and 2017 XJ vehicles. The Restraint Control Module (RCM) software may cause the frontal air bags to deploy improperly in the event of a frontal impact crash.
What can happen
Failure of the air bags to deploy properly increases the risk of injury in a crash.
The remedy
Jaguar will notify owners, and dealers will update the RCM software, free of charge. The recall began October 7, 2020. Owners may contact Jaguar customer service at 1-800-369-1000. Jaguar's number for this recall is H294.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2010 JAGUAR XJ | |
|---|---|
| 2011 JAGUAR XJ | |
| 2017 JAGUAR XJ |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM71961 | 2017-03-22. Service bulletin. "ISSUE: ENGINEERING IS INVESTIGATING REPORTS OF XJ (X351) RIDE HEIGHT SENSORS NOT OPERATING CORRECTLY. CAUSE: THE AIR SUSPENSION AND ACTIVE DYNAMICS MODULES INCLUDE CHECKS OF THE HEIGHT SENSORS DURING VEHICLE USAGE. IF THERE IS A FAULT WITH THE HEIGHT SENSOR, WIRING HARNESS, OR CONNECTOR, THEN A DTC WILL BE STORED. THE AFFECTED RIDE HEIGHT SENSOR PART NUMBERS ARE C2P15219, C2D23151, C2D21048, C2D16581 AND C2D23152." |
|---|
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.