NHTSA recall 20V331000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 20V331000 |
| Manufacturer's number | 20S30 |
| Manufacturer | Ford Motor Company |
| Reported | 2020-06-08 |
| Owners notified | 2020-07-27 |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Units potentially affected | 2147323 |
| Part numbers | AE8A-5421412-B, AE8A-5421413-B, AE8A-5421812-B, AE8A-5421813-B |
| Report | Annual report 3, for 2024 quarter 3 to 2025 quarter 2 |
|---|---|
| Filed with NHTSA | 2025-07-29 |
| Vehicles in the campaign | 2147323 |
| Reported remedied | 1253327 (58%) |
| Reported unreachable | 139791 |
| Reported removed | 705 |
These are the manufacturer's totals for the whole campaign at the end of 2025 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
What can happen
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as RQ19005
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| RQ19005 | Recall query, opened 2019-12-19, closed 2022-02-07. Door Latch Failures. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR; STRUCTURE:BODY. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| 21N10 | 2022-01-03. Service bulletin. Certain 2015 – 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving. While the door is in the secondary latched position the driver will notice wind noise from the door and a door ajar warning will appear on the instrument cluster. This concern does not result in a fully opened door while driving. The occupant can open the door normally using the door handle. |
|---|---|
| 15-0069 | 2015-07-28. Service bulletin. FORD 2014-2015 FUSION. SOME VEHICLES MAY EXHIBIT A CONDITION SUCH AS HEADLINER SAG AT ONE OR MORE DOOR OPENINGS. *LJ |
| TSB-14-0078 | 2014-10-11. Service bulletin. FORD: THE FRONT DOOR (LEFT OR RIGHT) FAILS TO OPERATE DUE TO AN INTERMITTENT IA SMART UNLOCK FUNCTION. MODEL 2012-2014 FOCUS, C-MAX, ESCAPE. *PE |
| SB-21508 | 2011-05-05. Service bulletin. FORD: ON THE 2011 FIESTA MANY ELECTRONICS (POWER LOCKS, KEYLESS ENTRY, RADIO...ETC) ARE INOPERABLE WHILE THE VEHICLE IS OFF. *RM |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.