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Service bulletin TSB-14-0078

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10056234
Published by NHTSA2014-10-11
Manufacturer's numberTSB-14-0078
Manufacturer's date2014-04-23
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

FORD: THE FRONT DOOR (LEFT OR RIGHT) FAILS TO OPERATE DUE TO AN INTERMITTENT IA SMART UNLOCK FUNCTION. MODEL 2012-2014 FOCUS, C-MAX, ESCAPE. *PE

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Latches and locks, Door latch

Vehicles listed
FORD C-MAX2013, 2014
FORD ESCAPE2013, 2014
FORD FOCUS2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V3310002020-06-08. LATCHES/LOCKS/LINKAGES:DOORS:LATCH
16V6430002016-09-06. LATCHES/LOCKS/LINKAGES:DOORS:LATCH

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.