NHTSA recall 19V387000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V387000 |
| Manufacturer's number | N192218960 |
| Manufacturer | General Motors LLC |
| Reported | 2019-05-23 |
| Owners notified | 2019-07-05 |
| Component | VISIBILITY:GLASS, SIDE/REAR |
| Units potentially affected | 1159 |
| Report | Quarterly report 6, for 2020 quarter 4 |
|---|---|
| Filed with NHTSA | 2021-01-19 |
| Vehicles in the campaign | 1159 |
| Reported remedied | 806 (69%) |
| Reported unreachable | 14 |
| Reported removed | 2 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
What can happen
Tempered glass increases the risk of injury in the event of a side impact or rollover crash.
The remedy
GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2016 CHEVROLET EXPRESS | Built 2015-07-31 to 2019-03-29. |
|---|---|
| 2017 CHEVROLET EXPRESS | Built 2015-07-31 to 2019-03-29. |
| 2018 CHEVROLET EXPRESS | Built 2015-07-31 to 2019-03-29. |
| 2019 CHEVROLET EXPRESS | Built 2015-07-31 to 2019-03-29. |
| 2016 GMC SAVANA | Built 2015-08-11 to 2019-04-02. |
| 2017 GMC SAVANA | Built 2015-08-11 to 2019-04-02. |
| 2018 GMC SAVANA | Built 2015-08-11 to 2019-04-02. |
| 2019 GMC SAVANA | Built 2015-08-11 to 2019-04-02. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 21-NA-043 | 2025-02-12. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer. |
|---|---|
| PI0754G | 2024-08-17. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic. |
| PIT5099G | 2023-12-26. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature. |
| PI0754F | 2023-03-03. Service bulletin. This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic. |
| PIP5540J | 2023-01-30. Service bulletin. This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance. |
| PIC5260F | 2022-07-25. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. |
| PIT5099F | 2022-07-25. Service bulletin. This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature. |
| 12-01-37-001F | 2022-07-12. Service bulletin. This service bulletin provides information to dealership personnel on a new refrigerant (R1234yf) for A/C service. |
| PIC5260E | 2022-05-16. Service bulletin. This Preliminary Information communication advises the technician the steps on diagnosing the concern. Customer's sunroof operation intermittent, bind, noise, auto-reverse, and/or water leaks. |
| 21NA152 | 2021-08-09. Service bulletin. This service bulletin provides information for dealers/technicians on glass ultraviolet (UV) Ray protection and tint percentage. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.