NHTSA recall 19V229000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V229000 |
| Manufacturer | TransitWorks |
| Reported | 2019-03-22 |
| Owners notified | 2019-12-19 |
| Component | SEATS |
| Units potentially affected | 776 |
| Report | Quarterly report 17, for 2023 quarter 4 |
|---|---|
| Filed with NHTSA | 2024-01-26 |
| Vehicles in the campaign | 776 |
| Reported remedied | 20 (2%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2023 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
What can happen
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
The remedy
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2015 FORD TRANSIT | Built 2015-07-09 to 2018-12-04. |
|---|---|
| 2016 FORD TRANSIT | Built 2015-07-09 to 2018-12-04. |
| 2017 FORD TRANSIT | Built 2015-07-09 to 2018-12-04. |
| 2018 FORD TRANSIT | Built 2015-07-09 to 2018-12-04. |
| 2019 FORD TRANSIT | Built 2015-07-09 to 2018-12-04. |
| 2018 FORD TRANSIT CONNECT | Built 2018-05-10 to 2018-08-02. |
| 2016 RAM PROMASTER | Built 2016-08-23 to 2016-08-23. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB 24-2053 | 2024-04-03. Service bulletin. This article supersedes TSB 23-2235 to correct the Parts List and update Step 2 of the Service Procedure. Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging. The vehicle may also exhibit an illuminated air bag warning indicator with diagnostic trouble codes (DTCs) B1408, B1405, B1407, B0001, B0010 and/or B1404 stored in the restraints control module (RCM). To correct this condition, follow the Service Procedure to replace the suspension mat assembly and install additional webbing strap assemblies to the seat frame. |
|---|---|
| TSB 23-2235 | 2023-11-01. Service bulletin. This article supersedes TSB 22-2263 to update the Title, Issue, Action, Service Procedure, and Part List. Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging. The vehicle may also exhibit an illuminated air bag warning indicator with diagnostic trouble codes (DTCs) B1408, B1405, B1407, B0001 and/or B0010 stored in the restraints control module (RCM). To correct this condition, follow the Service Procedure to replace the suspension mat assembly and install additional webbing strap assemblies to the seat frame. |
| TSB 22-2263 | 2022-08-01. Service bulletin. Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging. To correct this condition, follow the Service Procedure to replace the suspension mat assembly and install additional webbing strap assemblies to the seat frame. |
| TSB 22-2114 | 2022-03-29. Service bulletin. This article supersedes TSB 20-2047 to update the model years affected. Some 2013-2022 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat. |
| TSB 21-2353 | 2021-11-02. Service bulletin. Some 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging. This may be due to a broken seat suspension mat. To correct this condition, follow the Service Procedure to install additional webbing to the seat frame. |
| TSB 20-2047 | 2020-03-03. Service bulletin. Some 2013-2020 Transit Connect vehicles built on or after 1-Jan-2013 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat. |
| SSM 47690 | 2019-01-07. Service bulletin. 2018-2019 Transit vehicles built on or after 30-April 2018 no longer have front seat track covers on the ends of the seat rails. The vehicle is not misbuilt. The addition of any parts would not be considered a warrantable repair. Do not submit a claim for this condition. |
| tsb18-2179 | 2018-09-10. Service bulletin. This article supersedes TSB 18-2084 to update the Service Procedure. Some 2013-2018 Transit Connect vehicles built on 1-Jan-2013 and through 5-Jan-2018 may exhibit a condition where either section of the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable that is in need of adjustment. It may be necessary to reduce the cable end fitting length. It is not necessary to install a new second row seat. Follow the Service Procedure steps to correct the condition. |
| TSB18-2084 | 2018-05-21. Service bulletin. Some 2013-2018 Transit Connect vehicles built on 9-Jan-2013 and through 5-Jan-2018 may exhibit a condition where the second row seat is stuck or difficult to fold or unfold. This may be due to a misrouted cable or a cable in need of adjustment. Follow the Service Procedure steps to correct the condition. |
| SSM 46716 | 2017-08-25. Service bulletin. Some 2015-2017 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.