NHTSA recall 19V076000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 19V076000 |
| Manufacturer's number | 19C03 |
| Manufacturer | Ford Motor Company |
| Reported | 2019-02-11 |
| Owners notified | 2019-03-08 |
| Component | ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL |
| Units potentially affected | 4212 |
| Report | Quarterly report 6, for 2020 quarter 2 |
|---|---|
| Filed with NHTSA | 2020-07-29 |
| Vehicles in the campaign | 4212 |
| Reported remedied | 3875 (91%) |
| Reported unreachable | 8 |
| Reported removed | 2 |
These are the manufacturer's totals for the whole campaign at the end of 2020 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
What can happen
A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.
The remedy
Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2019 FORD MUSTANG | Built 2018-11-05 to 2019-01-15. |
|---|---|
| 2019 LINCOLN NAUTILUS | Built 2018-11-06 to 2018-12-21. |
| 2019 LINCOLN NAVIGATOR | Built 2018-11-04 to 2018-12-15. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM 48138 | 2019-09-09. Service bulletin. Some 2019 Mustang GT350 vehicles built on 1-Feb-2019 and through 31May2019 may exhibit a condition where they arrive at the dealer as a new vehicle with the instrument panel cluster (IPC) displaying "FACTORY MODE CONTACT DEALER." Be aware that factory mode is different than transport mode, and requires a different procedure to deactivate it. Refer to Workshop Manual (WSM), Section 419-10 for instructions on how to deactivate factory mode. |
|---|
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.