Service bulletin SSM 48138

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Some 2019 Mustang GT350 vehicles built on 1-Feb-2019 and through 31May2019 may exhibit a condition where they arrive at the dealer as a new vehicle with the instrument panel cluster (IPC) displaying "FACTORY MODE CONTACT DEALER." Be aware that factory mode is different than transport mode, and requires a different procedure to deactivate it. Refer to Workshop Manual (WSM), Section 419-10 for instructions on how to deactivate factory mode.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

• Bulletins for another vehicle
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• Report an error by email