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NHTSA recall 17V740000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number17V740000
Manufacturer's numberT70
ManufacturerChrysler (FCA US LLC)
Reported2017-11-21
Owners notified2017-12-08
ComponentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Units potentially affected25823
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2019 quarter 1
Filed with NHTSA2019-04-15
Vehicles in the campaign25823
Reported remedied22537 (87%)
Reported unreachable133
Reported removed96

These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

What can happen

An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.

The remedy

Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2017 JEEP COMPASSBuilt 2017-07-29 to 2017-09-11.
2018 JEEP COMPASSBuilt 2017-07-29 to 2017-09-11.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
S20080001022023-01-09. Service bulletin. Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
90045132022-12-19. Service bulletin. RADIO, MULTI Media ALERT: Radio replacement will lead loss of connectivity. Please do NOT replace the head unit if the customer has or plans to have a connectivity service plan. New software will be released to fix this later. ?Verify if the radio software version is on CR16.xx or GR18.xx ?Check if the customer has an active connectivity plan or plan to activate connectivity features. ?Do NOT replace the radio head unit If the answers to above questions are YES ?Do NOT disconnect battery, pull off the radio fuse, radio hard reset, or clear personal data. Those activities will reset the server connection and result in loss of connectivity. ?Do not replace the radio if the customer has experienced connectivity issue. A new radio with same software is not able to resolve the connectivity issue. Refer to SOL S2208000070 for more information.
S20080001022022-09-26. Service bulletin. Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
S2108000034RevA2022-09-26. Service bulletin. 15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval
S21080000342022-09-26. Service bulletin. 15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval
08-030-172022-08-08. Service bulletin. Flash: Can Not Reset Service Maintenance Reminder In The Instrument Panel Cluster (IPC) This bulletin involves reprogramming the IPC with the latest available software. The service maintenance reminder is displayed in the IPC and can not be reset by the service technician.
08-029-172022-08-08. Service bulletin. Flash: Instrument Panel Cluster (IPC) Replacement This bulletin involves reprogramming the IPC with the latest available software. The Service Maintenance Reminder is displayed in the IPC and the Service Maintenance Reminder kilometers can not be reset by the service technician.
19-002-172022-08-08. Service bulletin. Loss of Steering Assist This bulletin involves replacing the steering column due to water intrusion. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing DTCs have been set:C1593-49 - Steering Torque Sensor Circuit - Internal Electronic Failure. C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C15DB-00 - EPS Disabled. C2217-00 - Electric Power Steering Module Internal. C2210-00 - ECU Over-temperature. In addition the customer may experience one or more of the following:Cluster screen message: ?Power Steering Deactivated, Repair System?. High steering effort.
S2008000031 Rev.2022-07-18. Service bulletin. Low Charging Voltage Displayed On Cluster
S2108000034 Rev.2021-03-15. Service bulletin. 15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially