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Service bulletin S2008000102

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10229294
Published by NHTSA2023-01-09
Manufacturer's numberS2008000102
Manufacturer's date2020-07-15
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
JEEP COMPASS2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
17V7400002017-11-21. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S22080000782023-01-09. Service bulletin. Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool
90045132022-12-19. Service bulletin. RADIO, MULTI Media ALERT: Radio replacement will lead loss of connectivity. Please do NOT replace the head unit if the customer has or plans to have a connectivity service plan. New software will be released to fix this later. ?Verify if the radio software version is on CR16.xx or GR18.xx ?Check if the customer has an active connectivity plan or plan to activate connectivity features. ?Do NOT replace the radio head unit If the answers to above questions are YES ?Do NOT disconnect battery, pull off the radio fuse, radio hard reset, or clear personal data. Those activities will reset the server connection and result in loss of connectivity. ?Do not replace the radio if the customer has experienced connectivity issue. A new radio with same software is not able to resolve the connectivity issue. Refer to SOL S2208000070 for more information.
S22080000782022-10-17. Service bulletin. Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool
S20080001022022-09-26. Service bulletin. Radio And Instrument Cluster Backlighting Brightness Cannot Be Controlled
S22080000782022-09-26. Service bulletin. Scan Tool Negative Response 0x13 When Performing Replacement IPC (Instrument Panel Cluster) Function With Scan Tool
S2108000034RevA2022-09-26. Service bulletin. 15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval
S21080000342022-09-26. Service bulletin. 15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct 10,000km Interval
19-002-172022-08-08. Service bulletin. Loss of Steering Assist This bulletin involves replacing the steering column due to water intrusion. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing DTCs have been set:C1593-49 - Steering Torque Sensor Circuit - Internal Electronic Failure. C1592-01 - Electronic Power Steering Motor Circuit - General Electrical Failure. C15DB-00 - EPS Disabled. C2217-00 - Electric Power Steering Module Internal. C2210-00 - ECU Over-temperature. In addition the customer may experience one or more of the following:Cluster screen message: ?Power Steering Deactivated, Repair System?. High steering effort.
S2008000031 Rev.2022-07-18. Service bulletin. Low Charging Voltage Displayed On Cluster
S2108000034 Rev.2021-03-15. Service bulletin. 15,000km Service Maintence Interval Displayed In The Cluster Instead Of The Correct Interval