NHTSA recall 17V521000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 17V521000 |
| Manufacturer's number | FL-745 |
| Manufacturer | Daimler Trucks North America LLC |
| Reported | 2017-08-24 |
| Owners notified | 2017-10-16 |
| Component | SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY |
| Units potentially affected | 38 |
| Report | Quarterly report 8, for 2019 quarter 3 |
|---|---|
| Filed with NHTSA | 2019-10-30 |
| Vehicles in the campaign | 38 |
| Reported remedied | 27 (71%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2019 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Western Star 4900 trucks. The front axle weight capacity may exceed the spring capacity.
What can happen
Overloaded springs may result in the front axle separating from the vehicle, increasing the risk of a crash.
The remedy
DTNA will notify owners, and dealers will replace the front axle springs, free of charge. The recall began on October 16, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-745.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2017 WESTERN STAR 4900 | Built 2016-11-18 to 2017-07-24. |
|---|---|
| 2018 WESTERN STAR 4900 | Built 2016-11-18 to 2017-07-24. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SS734-WST | 2024-06-05. Other. Service Solution for Thread Spring Pin Suspension Alignment & Installation |
|---|---|
| SBW31-016 | 2020-07-31. Service bulletin. Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8–18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color. |
| SS1034621 | 2020-01-21. Service bulletin. Service Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride. |
| SBW41-002 | 2019-11-21. Service bulletin. Service Bulletin for midship bearing replacement. This procedure applies to all vehicles built with driveshafts SPL140, SPL170 or SPL250 with first order driveline vibration. |
| 19TL-9 | 2019-08-08. Service bulletin. DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications. |
| sbw0015 | 2019-04-08. Service bulletin. Service Bulletin Vibration and Harsh Ride Troubleshooting |
| DOC-1034171 | 2019-04-01. Service bulletin. SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting |
| sbw0015 Vibratio | 2018-12-10. Service bulletin. Vibration and Harsh ride Troubleshooting |
| DOC-1033256 | 2018-12-10. Service bulletin. Service Solution for Western Star 4900, Frame Beaming - Rough Ride Vibration in bob tail mode |
| DOC-1033256 | 2018-06-11. Service bulletin. SS: 1033256 - WST Frame Beaming - Rough Ride Vibration in bob tail mode |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.