Service bulletin SBW31-016
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10177605 |
| Published by NHTSA | 2020-07-31 |
| Manufacturer's number | SBW31-016 |
| Manufacturer's date | 2020-07-28 |
| NHTSA component | SUSPENSION:REAR; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY |
NHTSA's summary
Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear suspension bogie crossmember gussets to the C-channel will be assembled with 5/8–18 fasteners. This change includes a revision to a higher friction nut that requires an increase in tightening torque. The new higher friction nut can be identified by its green color.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Suspension
| WESTERN STAR 4700 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
|---|---|
| WESTERN STAR 4800 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| WESTERN STAR 4900 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| WESTERN STAR 5700 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
| WESTERN STAR 6900 | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 22V338000 | 2022-05-16. EQUIPMENT:OTHER:LABELS |
|---|---|
| 20V660000 | 2020-10-27. SUSPENSION:REAR:AXLE:SPINDLE |
| 20V634000 | 2020-10-14. EQUIPMENT:OTHER:LABELS; TIRES |
| 20V539000 | 2020-09-03. SUSPENSION:MULTIPLE AXLE |
| 20V211000 | 2020-04-10. EQUIPMENT:OTHER:LABELS |
| 18V913000 | 2018-12-19. SUSPENSION:FRONT:CONTROL ARM; STEERING:LINKAGES:TIE ROD ASSEMBLY; STEERING |
| 2017636 | 2017-12-18. Accessories |
| 17V810000 | 2017-12-15. EQUIPMENT |
| 2017407 | 2017-08-24. Suspension |
| 17V521000 | 2017-08-24. SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| TSB-32-020-WST | 2026-03-27. Service bulletin. Technical Service Bulletin for TufTrac M12 Bolts |
|---|---|
| SS734-WST | 2024-06-05. Other. Service Solution for Thread Spring Pin Suspension Alignment & Installation |
| SBW54-074 | 2022-02-05. Service bulletin. Revised Western Star Service Bulletin for Pana-Pacific 540 Radio Controls Not Operating Normally. Minor note: added an update of document previously submitted. The related VMRS codes are added |
| CALWS32-001 | 2021-05-25. Service bulletin. Customer Advisory Letter on Transverse Track Rod Tower Bracket |
| CALWS49-001 | 2021-05-25. Service bulletin. Customer Advisory Letter on ATD Inlet Pipe Bellows Assembly |
| WSTCAE180-2020 | 2021-05-18. Service bulletin. Portland Truck Plant Paint Changes |
| WSTCAE177-2020 | 2021-05-18. Service bulletin. Meritor Transfer Case Updates |
| WSTCAE176-2020 | 2021-05-18. Service bulletin. Removable Front Tow Hook Changes |
| WSTCAE172-2020 | 2021-05-18. Service bulletin. Tractor Reflective Devices |
| WSTCAE171-2019 | 2021-05-18. Service bulletin. Allison FuelSense 2.0 |