NHTSA recall 17V394000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 17V394000 |
| Manufacturer's number | H034 |
| Manufacturer | Jaguar Land Rover North America, LLC |
| Reported | 2017-06-22 |
| Owners notified | 2017-08-15 |
| Component | AIR BAGS |
| Units potentially affected | 4926 |
| Report | Quarterly report 6, for 2018 quarter 4 |
|---|---|
| Filed with NHTSA | 2019-01-28 |
| Vehicles in the campaign | 4926 |
| Reported remedied | 3009 (61%) |
| Reported unreachable | 585 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010-2011 XJ vehicles. If, while servicing the vehicle, the vehicle does not successfully receive an update to the Restraint Control Module (RCM) software, the default air bag calibration settings may be incorrect.
What can happen
In the event of a crash, the incorrect calibration may not activate the air bag deployment as intended, increasing the risk of injury.
The remedy
Jaguar will notify owners, and dealers will update the RCM with the latest software, free of charge. The recall began on August 15, 2017. Owners may contact Jaguar customer service at 1-800-452-4827. Jaguar's number for this recall is H034.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2010 JAGUAR XJ | Built 2009-08-11 to 2010-08-31. |
|---|---|
| 2011 JAGUAR XJ | Built 2009-08-11 to 2010-08-31. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SSM71961 | 2017-03-22. Service bulletin. "ISSUE: ENGINEERING IS INVESTIGATING REPORTS OF XJ (X351) RIDE HEIGHT SENSORS NOT OPERATING CORRECTLY. CAUSE: THE AIR SUSPENSION AND ACTIVE DYNAMICS MODULES INCLUDE CHECKS OF THE HEIGHT SENSORS DURING VEHICLE USAGE. IF THERE IS A FAULT WITH THE HEIGHT SENSOR, WIRING HARNESS, OR CONNECTOR, THEN A DTC WILL BE STORED. THE AFFECTED RIDE HEIGHT SENSOR PART NUMBERS ARE C2P15219, C2D23151, C2D21048, C2D16581 AND C2D23152." |
|---|---|
| SSM71832 | 2017-03-20. Service bulletin. "ISSUE:- CUSTOMERS HAVE REPORTED THAT THE AIRBAG WARNING LIGHT HAS ILLUMINATED IN THE INSTRUMENT CLUSTER AFTER A PREVIOUS REPAIR. CAUSE:- THE DRIVERS AIRBAG CIRCUIT HAS BEEN INCORRECTLY DIAGNOSED AS BEING AT FAULT OR HAS MORE THAN ONE FAULT PRESENT." |
| TB-K-069-NAS-2 | 2012-06-16. Service bulletin. JAGUAR: AIR BAG COVERS, ON DRIVER SIDE, MAY BECOME DETACHED, DURING DEPLOYMENT, DUE TO BEING MANUFACTURED INCORRECTLY BY SUPPLIER. *PE |
| K069 | 2012-05-01. Service bulletin. JAGUAR: DRIVER'S AIR BAG MODULE REPLACEMENT. A LIMITED NUMBER OF DRIVER AIR BAG COVERS MAY HAVE BEEN INCORRECTLY MANUFACTURED. A PORTION OF THE AIR BAG COVER MAY DETACH DURING A DEPLOYMENT. THIS DOES NOT AFFECT THE PERFORMANCE OR FUNCTIONALITY OF THE AIR BAG. *JS |
| TB-K-069 | 2011-11-08. Service bulletin. JAGUAR: THE AIR BAG COVER ON DRIVER'S SIDE HAS THE POTENTIAL TO BECOME DETACHED UPON DEPLOYMENT AND MAY/WILL NEED TO BE REPLACED. *PE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.