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NHTSA recall 16V641000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number16V641000
Manufacturer's number72F8
ManufacturerVolkswagen Group of America, Inc.
Reported2016-09-06
Owners notified2016-11-01
ComponentSEATS:MID/REAR ASSEMBLY
Units potentially affected19205
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2018 quarter 1
Filed with NHTSA2018-04-27
Vehicles in the campaign19205
Reported remedied18329 (95%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi Q7 vehicles manufactured August 30, 2015, to July 10, 2016. In the affected vehicles, the third row seat back may move forward under load, such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

What can happen

If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

The remedy

Audi will notify owners, and dealers will install an additional support bracket to the seat, free of charge. The recall is expected to begin in November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 72F8.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2017 AUDI Q7Built 2015-08-30 to 2016-07-10.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
TSB_2071893_22025-05-03. Service bulletin. This TSB provides damage assessment guidelines for textile seat covers.
A7221372064695_12021-11-05. Service bulletin. The informational bulletin explains the technical aspect of enter/exit assistance.
A7221312060085_42021-02-04. Service bulletin. This bulletin contains a software update that addresses the sporadic issue where the front seats move into an implausible position.
A7220302060085_32021-01-08. Service bulletin. This bulletin contains a software update that addresses the sporadic issue where the front seats move into an implausible position.
A7220292060719_12020-11-05. Service bulletin. This bulletin contains repair instructions for second row seat squeaks, rattles or buzzes.
69M7 SERVICE2017-03-16. Service bulletin. FIELD COMMUNICATION: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. SHOULD THIS OCCUR, THE PASSENGER AIRBAG WILL BE DEACTIVATED AND VEHICLE OCCUPANTS WILL BE ALERTED BY ILLUMINATION OF THE AIRBAG INDICATOR LIGHT, ILLUMINATION OF THE PASSENGER AIRBAG OFF INDICATOR, AS WELL AS BY MESSAGES IN THE INSTRUMENT PANEL. PLEASE SEE YOUR VEHICLE OWNER’S MANUAL FOR MORE INFORMATION ABOUT THESE INDICATOR LIGHTS AND MESSAGES. DEALER COMMUNICATION: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. SHOULD THIS OCCUR, THE PASSENGER AIRBAG WILL BE DEACTIVATED AND VEHICLE OCCUPANTS WILL BE ALERTED BY ILLUMINATION OF THE AIRBAG INDICATOR LIGHT, ILLUMINATION OF THE PASSENGER AIRBAG OFF INDICATOR, AS WELL AS BY MESSAGES IN THE INSTRUMENT PANEL. PLEASE SEE YOUR VEHICLE OWNER’S MANUAL FOR MORE INFORMATION ABOUT THESE INDICATOR LIGHTS AND MESSAGES. CIRCULAR: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. SHOULD THIS OCCUR, THE PASSENGER AIRBAG WILL BE DEACTIVATED AND VEHICLE OCCUPANTS WILL BE ALERTED BY ILLUMINATION OF THE AIRBAG INDICATOR LIGHT, ILLUMINATION OF THE PASSENGER AIRBAG OFF INDICATOR, AS WELL AS BY MESSAGES IN THE INSTRUMENT PANEL. PLEASE SEE YOUR VEHICLE OWNER’S MANUAL FOR MORE INFORMATION ABOUT THESE INDICATOR LIGHTS AND MESSAGES.
A911641204366022017-03-07. Service bulletin. THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE ISSUES WITH THE REAR SEAT ENTERTAINMENT TABLETS AND HOW TO UPDATE THE SOFTWARE OF THE TABLETS.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

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