NHTSA recall 16V240000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 16V240000 |
| Manufacturer's number | S27 |
| Manufacturer | Chrysler (FCA US LLC) |
| Reported | 2016-04-25 |
| Owners notified | 2016-06-24 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) |
| Units potentially affected | 811290 |
| Report | Quarterly report 8, for 2018 quarter 1 |
|---|---|
| Filed with NHTSA | 2018-04-17 |
| Vehicles in the campaign | 811290 |
| Reported remedied | 635311 (78%) |
| Reported unreachable | 17081 |
| Reported removed | 8372 |
These are the manufacturer's totals for the whole campaign at the end of 2018 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
What can happen
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
The remedy
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2012 CHRYSLER 300 | Built 2011-02-15 to 2014-11-27. |
|---|---|
| 2013 CHRYSLER 300 | Built 2011-02-15 to 2014-11-27. |
| 2014 CHRYSLER 300 | Built 2011-02-15 to 2014-11-27. |
| 2012 DODGE CHARGER | Built 2011-02-15 to 2014-11-27. |
| 2013 DODGE CHARGER | Built 2011-02-15 to 2014-11-27. |
| 2014 DODGE CHARGER | Built 2011-02-15 to 2014-11-27. |
| 2014 JEEP GRAND CHEROKEE | Built 2012-07-16 to 2015-12-22. |
| 2015 JEEP GRAND CHEROKEE | Built 2012-07-16 to 2015-12-22. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as EA16002
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| EA16002 | Engineering analysis, opened 2016-02-03, closed 2016-06-24. Vehicle rollaway, engine on. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL). |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| 2103914 | 2023-02-21. Service bulletin. Transmission Shift Enhancements |
|---|---|
| 2101714 | 2023-02-21. Service bulletin. Transmission Shift And Driveability Enhancements |
| 1806714 | 2023-02-21. Service bulletin. MIL Illumination, P1CF3 Battery Temperature Sensor Out of Range Low |
| S1709000010 | 2023-01-09. Service bulletin. Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary. |
| V51 | 2022-12-19. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module |
| 0801515 | 2022-10-17. Service bulletin. Flash: Gear Shift Indicator System Enhancements This bulletin involves reprogramming the Power Control Module (PCM) with new software. A small number of customers may experience improper gear shift point indications displayed in the EVIC if the paddle shift mode is selected on the steering wheel. |
| W41 | 2022-09-26. Service bulletin. Customer Satisfaction Notification W41 Reprogram Powertrain Control Module |
| 1801914REVA | 2022-09-26. Service bulletin. Flash: Power Control Module Software Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The customers may experience one or all of the following: - Customer may experience a "detonation" type of noise while accelerating or at idle. - Customers may experience Cruise Control lock out (inoperative) after several ?+? cruise button inputs attempting to increase Cruise Set Speed. Turning the ignition off and back on will clear the condition. - MIL light illuminates and DTC P2463-00 ?Diesel Particulate Filter- Soot Accumulation? set in the PCM. |
| S1508000323REVA | 2022-09-26. Service bulletin. PCM Sets DTC P1400-Aftermarket Calibration Detected/Warranty Coverage Confirmation Required |
| 2102815 | 2022-09-26. Service bulletin. 8HP70 Tranmission shift enhancements. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.