NHTSA recall 15V483000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V483000 |
| Manufacturer's number | 69L2 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2015-08-04 |
| Owners notified | 2016-01-15 |
| Component | AIR BAGS:FRONTAL |
| Units potentially affected | 415825 |
| Report | Quarterly report 6, for 2017 quarter 2 |
|---|---|
| Filed with NHTSA | 2017-07-27 |
| Vehicles in the campaign | 415825 |
| Reported remedied | 317595 (76%) |
| Reported unreachable | 8337 |
| Reported removed | 400 |
These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
What can happen
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
The remedy
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2010 VOLKSWAGEN CC | Built 2009-07-03 to 2011-12-24. |
|---|---|
| 2011 VOLKSWAGEN CC | Built 2009-07-03 to 2011-12-24. |
| 2012 VOLKSWAGEN CC | Built 2009-07-03 to 2011-12-24. |
| 2013 VOLKSWAGEN CC | Built 2012-01-19 to 2014-04-01. |
| 2014 VOLKSWAGEN CC | Built 2012-01-19 to 2014-04-01. |
| 2010 VOLKSWAGEN EOS | Built 2009-10-02 to 2010-08-14. |
| 2011 VOLKSWAGEN EOS | Built 2009-10-02 to 2010-08-14. |
| 2012 VOLKSWAGEN EOS | Built 2010-12-02 to 2013-02-18. |
| 2013 VOLKSWAGEN EOS | Built 2010-12-02 to 2013-02-18. |
| 2011 VOLKSWAGEN GOLF | Built 2010-05-26 to 2013-09-30. |
| 2012 VOLKSWAGEN GOLF | Built 2010-05-26 to 2013-09-30. |
| 2013 VOLKSWAGEN GOLF | Built 2010-05-26 to 2013-09-30. |
| 2014 VOLKSWAGEN GOLF | Built 2010-05-26 to 2013-09-30. |
| 2011 VOLKSWAGEN GTI | Built 2010-05-26 to 2013-09-30. |
| 2012 VOLKSWAGEN GTI | Built 2010-05-26 to 2013-09-30. |
| 2013 VOLKSWAGEN GTI | Built 2010-05-26 to 2013-09-30. |
| 2014 VOLKSWAGEN GTI | Built 2010-05-26 to 2013-09-30. |
| 2011 VOLKSWAGEN JETTA | Built 2010-06-07 to 2014-02-26. |
| 2012 VOLKSWAGEN JETTA | Built 2010-06-07 to 2014-02-26. |
| 2013 VOLKSWAGEN JETTA | Built 2010-06-07 to 2014-02-26. |
| 2014 VOLKSWAGEN JETTA | Built 2010-06-07 to 2014-02-26. |
| 2010 VOLKSWAGEN PASSAT | Built 2009-10-30 to 2010-06-01. |
| 2012 VOLKSWAGEN PASSAT | Built 2010-12-22 to 2014-01-13. |
| 2013 VOLKSWAGEN PASSAT | Built 2010-12-22 to 2014-01-13. |
| 2014 VOLKSWAGEN PASSAT | Built 2010-12-22 to 2014-01-13. |
| 2011 VOLKSWAGEN TIGUAN | Built 2010-05-03 to 2011-06-15. |
| 2012 VOLKSWAGEN TIGUAN | Built 2011-02-28 to 2014-02-26. |
| 2013 VOLKSWAGEN TIGUAN | Built 2011-02-28 to 2014-02-26. |
| 2014 VOLKSWAGEN TIGUAN | Built 2011-02-28 to 2014-02-26. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE15010
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE15010 | Preliminary evaluation, opened 2015-03-24, closed 2015-09-28. Air Bag Clockspring Failure. AIR BAGS:FRONTAL; AIR BAGS; ELECTRICAL SYSTEM. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| V6919012010479_17 | 2026-07-07. Service bulletin. Inquiries |
|---|---|
| DC_VW_CF_Airbag | 2026-04-06. Other. The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles. |
| VOS-25-04 | 2025-02-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95 |
| VOS-24-129 | 2024-12-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95 |
| V4823022072282_2 | 2024-02-06. Service bulletin. Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster. |
| V4823022072282_1 | 2024-01-04. Service bulletin. Rear of teering wheel trim modification for noise when maneuvering. |
| 34F64V | 2023-10-16. Service bulletin. Special Tool Shipment for Upcoming Voluntary Safety Recall 34F6 DQ-200 Direct-Shift Gearbox |
| Edition110 | 2023-10-02. Service bulletin. VW Elsa Newsletter |
| Edition110 | 2023-09-18. Service bulletin. VW Elsa Newsletter |
| V6913052035369_2 | 2023-09-01. Service bulletin. Installation of accessory alarm added instead of referring out to another website. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.