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NHTSA recall 15V483000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number15V483000
Manufacturer's number69L2
ManufacturerVolkswagen Group of America, Inc.
Reported2015-08-04
Owners notified2016-01-15
ComponentAIR BAGS:FRONTAL
Units potentially affected415825
Remedy progress the manufacturer reported
ReportQuarterly report 6, for 2017 quarter 2
Filed with NHTSA2017-07-27
Vehicles in the campaign415825
Reported remedied317595 (76%)
Reported unreachable8337
Reported removed400

These are the manufacturer's totals for the whole campaign at the end of 2017 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

What can happen

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

The remedy

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2010 VOLKSWAGEN CCBuilt 2009-07-03 to 2011-12-24.
2011 VOLKSWAGEN CCBuilt 2009-07-03 to 2011-12-24.
2012 VOLKSWAGEN CCBuilt 2009-07-03 to 2011-12-24.
2013 VOLKSWAGEN CCBuilt 2012-01-19 to 2014-04-01.
2014 VOLKSWAGEN CCBuilt 2012-01-19 to 2014-04-01.
2010 VOLKSWAGEN EOSBuilt 2009-10-02 to 2010-08-14.
2011 VOLKSWAGEN EOSBuilt 2009-10-02 to 2010-08-14.
2012 VOLKSWAGEN EOSBuilt 2010-12-02 to 2013-02-18.
2013 VOLKSWAGEN EOSBuilt 2010-12-02 to 2013-02-18.
2011 VOLKSWAGEN GOLFBuilt 2010-05-26 to 2013-09-30.
2012 VOLKSWAGEN GOLFBuilt 2010-05-26 to 2013-09-30.
2013 VOLKSWAGEN GOLFBuilt 2010-05-26 to 2013-09-30.
2014 VOLKSWAGEN GOLFBuilt 2010-05-26 to 2013-09-30.
2011 VOLKSWAGEN GTIBuilt 2010-05-26 to 2013-09-30.
2012 VOLKSWAGEN GTIBuilt 2010-05-26 to 2013-09-30.
2013 VOLKSWAGEN GTIBuilt 2010-05-26 to 2013-09-30.
2014 VOLKSWAGEN GTIBuilt 2010-05-26 to 2013-09-30.
2011 VOLKSWAGEN JETTABuilt 2010-06-07 to 2014-02-26.
2012 VOLKSWAGEN JETTABuilt 2010-06-07 to 2014-02-26.
2013 VOLKSWAGEN JETTABuilt 2010-06-07 to 2014-02-26.
2014 VOLKSWAGEN JETTABuilt 2010-06-07 to 2014-02-26.
2010 VOLKSWAGEN PASSATBuilt 2009-10-30 to 2010-06-01.
2012 VOLKSWAGEN PASSATBuilt 2010-12-22 to 2014-01-13.
2013 VOLKSWAGEN PASSATBuilt 2010-12-22 to 2014-01-13.
2014 VOLKSWAGEN PASSATBuilt 2010-12-22 to 2014-01-13.
2011 VOLKSWAGEN TIGUANBuilt 2010-05-03 to 2011-06-15.
2012 VOLKSWAGEN TIGUANBuilt 2011-02-28 to 2014-02-26.
2013 VOLKSWAGEN TIGUANBuilt 2011-02-28 to 2014-02-26.
2014 VOLKSWAGEN TIGUANBuilt 2011-02-28 to 2014-02-26.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as PE15010

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
PE15010Preliminary evaluation, opened 2015-03-24, closed 2015-09-28. Air Bag Clockspring Failure. AIR BAGS:FRONTAL; AIR BAGS; ELECTRICAL SYSTEM.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
V6919012010479_172026-07-07. Service bulletin. Inquiries
DC_VW_CF_Airbag2026-04-06. Other. The National Highway Traffic Safety Administration (NHTSA) has issued an urgent warning regarding counterfeit replacement airbag inflators that are being installed in used vehicles.
VOS-25-042025-02-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
VOS-24-1292024-12-05. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B10001B. Driver airbag igniter resistance too high -N95
V4823022072282_22024-02-06. Service bulletin. Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering assist etc., light up after starting the engine in the instrument cluster.
V4823022072282_12024-01-04. Service bulletin. Rear of teering wheel trim modification for noise when maneuvering.
34F64V2023-10-16. Service bulletin. Special Tool Shipment for Upcoming Voluntary Safety Recall 34F6 DQ-200 Direct-Shift Gearbox
Edition1102023-10-02. Service bulletin. VW Elsa Newsletter
Edition1102023-09-18. Service bulletin. VW Elsa Newsletter
V6913052035369_22023-09-01. Service bulletin. Installation of accessory alarm added instead of referring out to another website.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially