NHTSA recall 15V194000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 15V194000 |
| Manufacturer's number | 28H1 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2015-04-01 |
| Owners notified | 2015-06-23 |
| Component | ELECTRICAL SYSTEM:IGNITION:SWITCH |
| Units potentially affected | 20676 |
| Report | Quarterly report 6, for 2016 quarter 3 |
|---|---|
| Filed with NHTSA | 2016-10-28 |
| Vehicles in the campaign | 20676 |
| Reported remedied | 12392 (59%) |
| Reported unreachable | 526 |
| Reported removed | 12 |
These are the manufacturer's totals for the whole campaign at the end of 2016 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
What can happen
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
The remedy
Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2009 VOLKSWAGEN ROUTAN | Built 2008-06-25 to 2009-07-08. |
|---|---|
| 2010 VOLKSWAGEN ROUTAN | Built 2009-10-01 to 2010-08-11. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TT961402 | 2024-04-08. Service bulletin. Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement |
|---|---|
| Recall28G1 | 2024-01-22. Service bulletin. RNA1 Code in Elsa for 2009 MY Routan Affected by Safety Recall 28G1 WIN Module (Ignition Switch) |
| TT641402 | 2023-07-31. Service bulletin. To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117. |
| TT571302 | 2023-07-17. Service bulletin. If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism. |
| 961407 | 2023-07-05. Service bulletin. The Wireless Ignition Node (WIN) module for MY 2009 Routan been superseded to the supplier Marquardt. |
| 961406 | 2023-07-05. Service bulletin. The Wireless Ignition Node (WIN) module for MY 2009 Routan been superseded to the supplier Marquardt. |
| Dealer Letter - | 2017-12-05. Service bulletin. VOLKSWAGEN DEALERSHIP COMMUNICATION: This document informs On August 20, 2014, information on pending recalls must be displayed in the VIN search tool on the vw.com brand website. At this time, the only recall that will show with a pending status in the VIN search tool will be for 2009 model year Volkswagen Routan vehicles that have been added to Safety Recall 28G1. Due to parts supply issues, at this time Volkswagen is unable to begin repairing 2009 model year vehicles under the 28G1 recall. Therefore, code RNA1 has been temporarily assigned to the affected 2009 model year vehicles, in order to allow them to show in the VIN search tool as "Repair Not Yet Available." The RNA1 code will also be used to identify these vehicles in Elsa. An interim customer notification will be mailed to all affected 2009 MY Routan customers, advising them of the pending recall and letting them know that parts are not currently available. This notification will take place on or about August 29, 2014. Once parts become available, we will notify dealers and customers accordingly. If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Volkswagen Public Relations. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.