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Service bulletin Recall28G1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10249067
Published by NHTSA2024-01-22
Manufacturer's numberRecall28G1
Manufacturer's date2014-08-19
NHTSA componentELECTRICAL SYSTEM:IGNITION:SWITCH; ELECTRICAL SYSTEM; AIR BAGS

NHTSA's summary

RNA1 Code in Elsa for 2009 MY Routan Affected by Safety Recall 28G1 WIN Module (Ignition Switch)

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Air bags, Electrical system, Ignition

Vehicles listed
VOLKSWAGEN ROUTAN2009

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V1940002015-04-01. ELECTRICAL SYSTEM:IGNITION:SWITCH
14V3960002014-07-01. ELECTRICAL SYSTEM:IGNITION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TT9614022024-04-08. Service bulletin. Vehicles equipped with Immobilizer 4 (Download) ? Adapting Keys after Vehicle Lock Set Replacement
TT6414022023-07-31. Service bulletin. To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engine running and heated rear window switched on. Switch OFF the ignition and visually locate the damage. Proceed with checking any other lines as necessary. Once the damaged line is identified, repair utilizing the Repair kit by Permatex® ITEM 09117.
TT5713022023-07-17. Service bulletin. If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
9614072023-07-05. Service bulletin. The Wireless Ignition Node (WIN) module for MY 2009 Routan been superseded to the supplier Marquardt.
9614062023-07-05. Service bulletin. The Wireless Ignition Node (WIN) module for MY 2009 Routan been superseded to the supplier Marquardt.
Dealer Letter -2017-12-05. Service bulletin. VOLKSWAGEN DEALERSHIP COMMUNICATION: This document informs On August 20, 2014, information on pending recalls must be displayed in the VIN search tool on the vw.com brand website. At this time, the only recall that will show with a pending status in the VIN search tool will be for 2009 model year Volkswagen Routan vehicles that have been added to Safety Recall 28G1. Due to parts supply issues, at this time Volkswagen is unable to begin repairing 2009 model year vehicles under the 28G1 recall. Therefore, code RNA1 has been temporarily assigned to the affected 2009 model year vehicles, in order to allow them to show in the VIN search tool as "Repair Not Yet Available." The RNA1 code will also be used to identify these vehicles in Elsa. An interim customer notification will be mailed to all affected 2009 MY Routan customers, advising them of the pending recall and letting them know that parts are not currently available. This notification will take place on or about August 29, 2014. Once parts become available, we will notify dealers and customers accordingly. If you have any questions or require additional assistance, please contact Warranty. As always, any press inquiries should be directed to Volkswagen Public Relations.