NHTSA recall 14V597000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 14V597000 |
| Manufacturer's number | 14S21 |
| Manufacturer | Ford Motor Company |
| Reported | 2014-09-26 |
| Owners notified | 2015-05-26 |
| Component | SEAT BELTS; AIR BAGS:SIDE/WINDOW; AIR BAGS |
| Units potentially affected | 746842 |
| Report | Quarterly report 6, for 2015 quarter 4 |
|---|---|
| Filed with NHTSA | 2016-01-29 |
| Vehicles in the campaign | 746842 |
| Reported remedied | 403913 (54%) |
| Reported unreachable | 22338 |
| Reported removed | 2633 |
These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
What can happen
The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
The remedy
Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2013 FORD C-MAX | Built 2012-01-19 to 2013-11-21. |
|---|---|
| 2014 FORD C-MAX | Built 2012-01-19 to 2013-11-21. |
| 2013 FORD ESCAPE | Built 2011-10-05 to 2013-11-01. |
| 2014 FORD ESCAPE | Built 2011-10-05 to 2013-11-01. |
| 2013 FORD FUSION | Built 2012-02-03 to 2013-08-24. |
| 2014 FORD FUSION | Built 2012-02-03 to 2013-08-24. |
| 2013 LINCOLN MKZ | Built 2012-04-25 to 2013-09-30. |
| 2014 LINCOLN MKZ | Built 2012-04-25 to 2013-09-30. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 21B71 S3 | 2023-08-03. Service bulletin. Certain 2013 Model Year Fusion Vehicles Driver Airbag Module Replacement REASON FOR THIS SUPPLEMENT This program is being expanded to include VINs in the state of Texas in an effort to increase the number of parts returned for research. |
|---|---|
| 21B71 S2 | 2022-08-23. Service bulletin. Certain 2013 Model Year Fusion Vehicles Driver Airbag Module Replacement; Supplement 2 Labor and Parts Ordering Information |
| 21B71-S1 | 2022-04-04. Service bulletin. Certain 2013 Model Year Fusion Vehicles - Driver Airbag Module Replacement: The program is a proactive effort to gather parts for research. Ford is voluntarily conducting this program to replace certain airbag modules manufactured by Takata Corporation on vehicles always registered and always residing in Florida. The replacement module being installed contains an inflator that was manufactured by a different supplier (does not contain a Takata inflator) and does not contain ammonium nitrate. The purpose of this program is to obtain field parts for testing and evaluation. |
| TSB160001 | 2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C |
| LTR3756 | 2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - January 2016 |
| SSM 46102 | 2017-08-01. Service bulletin. Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure. |
| ASI-32292 | 2013-10-28. Service bulletin. FORD/LINCOLN: THE 60/40 SPLIT REAR SEAT BACKREST, ON SOME VEHICLES, HAVE 60 PERCENT SECTION STUCK IN FOLDED DOWN POSITION, DUE TO REAR CENTER SAFETY BELT BUCKLED OVER EMPTY SEAT AND FOLDED DOWN. LIFT 60 PERCENT SLIGHTLY, GAIN ACCESS TO CENTER SEAT BELT BUCKLE, RELEASE BELT BUCKLE LATCH AND ALLOW SAFETY BELT TO RETRACT. MODELS 2013 FUSION, MKZ. *PE |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.