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NHTSA recall 14V186000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number14V186000
ManufacturerDUECO Inc.
Reported2014-04-08
Owners notified2014-05-29
ComponentELECTRICAL SYSTEM:12V/24V/48V BATTERY
Units potentially affected34

What is wrong

DUECO Inc. (DUECO), a manufacturer of utility vehicles, is recalling certain Dueco-modified model year 2009-2011 International 4300, 2010 International 4400, 2009 and 2011 International 7400, 2010 Freightliner M2, 2008-2009 GMC C5500, and 2011 Ford F-750 vehicles, equipped with Sure Power DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

What can happen

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

The remedy

DUECO will notify owners, and Sure Power will replace the converters, free of charge. The recall began on May 29, 2014. Owners may contact Dueco at 1-800-558-4004.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2011 FORD F-750
2010 FREIGHTLINER M2
2008 GMC C5500
2009 GMC C5500
2009 INTERNATIONAL 4300
2010 INTERNATIONAL 4300
2011 INTERNATIONAL 4300
2010 INTERNATIONAL 4400
2009 INTERNATIONAL 7400
2011 INTERNATIONAL 7400

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as EQ14002

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
EQ14002Equipment query, opened 2014-01-16, closed 2014-08-25. Battery Equalizers/Converters May Ignite. ELECTRICAL SYSTEM.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
15-0162018-03-05. Service bulletin. 15-016-DLR New Essential Tool For CPWA, CPPRA, Ltd CPPRA, & DSDWC Parties: Cadex CA-12 Battery Tester
G-109172011-05-17. Service bulletin. NAVISTAR SERVICE CAMPAIGN: SEE DOCUMENT MANUFACTURER DID NOT INSTALL JUMP START STUDS AND ASSOCIATED BATTERY CABLES. *RM

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially