NHTSA recall 13V535000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 13V535000 |
| Manufacturer's number | 13S10 |
| Manufacturer | Ford Motor Company |
| Reported | 2013-10-30 |
| Owners notified | 2013-11-25 |
| Component | ENGINE |
| Units potentially affected | 2951 |
| Report | Quarterly report 6, for 2015 quarter 1 |
|---|---|
| Filed with NHTSA | 2015-04-30 |
| Vehicles in the campaign | 2951 |
| Reported remedied | 2586 (87%) |
| Reported unreachable | 46 |
| Reported removed | 1 |
These are the manufacturer's totals for the whole campaign at the end of 2015 quarter 1, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
What can happen
An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
The remedy
Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
| 2011 FORD F-350 | |
|---|---|
| 2012 FORD F-350 | |
| 2011 FORD F-450 | |
| 2012 FORD F-450 | |
| 2011 FORD F-550 | |
| 2012 FORD F-550 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 24L05 | 2025-10-03. Other. Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles |
|---|---|
| 24L05 | 2025-09-03. Other. Certain 2011-2022 Model Year Super Duty Vehicles Equipped with 6.7L Engine - Emission Control Information Label Update for Qualified Vehicles |
| 22N14 S1 | 2024-02-01. Service bulletin. Certain 2011-2012 Model Year F-Series Super Duty Vehicles Equipped with a 6.7L Diesel Engine State Inspection and Maintenance Test Failure Due to DTCs P2073 and/or P2074 Adding owner letter and corrected dealer bulletin. First Part submitted 11/01/23 |
| SSM 51691 | 2023-06-16. Service bulletin. 2011-2023 F-Super Duty and 2016-2024 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages. |
| SSM 51251 | 2023-01-05. Service bulletin. Some 2011-2022 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a ticking noise at idle after an engine oil change. It is often referred to as Typewriter Noise because of its similarity to the sound of a mechanical typewriter. When engine temperatures reach 150 °F (65 °C) or higher, (from engine idle up to approximately 1700 RPM's), this noise can typically be heard at the front wheel well and is often isolated to the transmission bell housing or oil pan area. Typewriter Noise is not detrimental to engine function or durability and has no short or long term effects on the engine. Do not attempt repairs to eliminate this noise. This noise is characteristic of the 6.7L diesel engine and will typically cease or diminish significantly within the oil change maintenance interval. |
| 21M04 | 2022-05-19. Service bulletin. Certain 2011-2014 Model Year Super Duty Vehicles Equipped with a 6.7L Diesel Engine Exhaust Gas Recirculation Cooler with Diagnostic Trouble Codes P0401 and/or P2457 - In some of the affected vehicles, customers may experience an illuminated malfunction indicator light due to the EGR cooler becoming plugged with hydrocarbon or soot at high mileage. Diagnostic trouble codes (DTC’s) for EGR cooler efficiency below threshold (DTC P0401) and/or insufficient EGR flow at idle (DTC P2457) are stored when the malfunction indicator light is illuminated. |
| SSM 50636 | 2022-03-29. Service bulletin. 2011-2022 F-Super Duty and 2016-2023 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C (80°F) and may increase to 1200 RPM at -40 °C (-40°F). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take-off (PTO) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages. |
| 21M04 | 2022-02-04. Service bulletin. Customer Satisfaction Program 21M04 Certain 2011-2014 Model Year Super Duty Vehicles Equipped with a 6.7L Diesel Engine Exhaust Gas Recirculation Cooler with Diagnostic Trouble Codes P0401 and/or P2457 |
| SSM 50330 | 2021-12-26. Service bulletin. Some 20112014 F-Super Duty vehicles equipped with 6.7L diesel engine may experience an exhaust leak due to broken exhaust manifold studs. New parts have been released to service this condition. Replace the exhaust manifold on the side with a broken stud. On cylinders 1,2,3,5,6 and 7 use stud part number W715713-S431. If replacing the studs on cylinders 4 and/or 8 use stud part number W717172-S900 and replace both studs and install new spacers and heat shields on the affected side(s). Refer to Workshop Manual, Section 303-01. Part numbers: heat shield left side, FC3Z-9Y427-A and DC3Z-9A462-B for the right side. Spacer part number FC3Z-00810-A. Exhaust manifold part numbers: DC3Z-9430-A (right) and DC3Z-9431-A (left). Exhaust Manifold Gasket FC3Z-9448-A. Exhaust Manifold Nut W701706-S430. |
| TSB160001 | 2021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.