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NHTSA recall 12V562000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number12V562000
ManufacturerPhenix Enterprises, Inc.
Reported2012-12-03
Owners notified2013-02-27
ComponentEQUIPMENT:ELECTRICAL
Units potentially affected42

What is wrong

Phenix Enterprises, Inc. (Phenix) is recalling certain model year 2009 and 2011 trucks manufactured from July 22, 2008, through December 16, 2011, equipped with a Sure Power battery separator, part number 16511893 (model 1314). Suspect vehicles, in their as-built configuration, had a Sure Power battery separator installed on the inboard side of the curb side rail. These battery separators may overheat.

What can happen

If the battery separator overheats it can result in smoke and possibly a fire.

The remedy

Phenix will notify owners and replace the battery separator free of charge. Owners may contact Phenix at 1-800-736-9790.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles this campaign lists
2009 FORD F-650
2011 FORD F-650
2011 FREIGHTLINER M2112 FLR-CNG
2011 ISUZU NQR

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as EQ12001

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
EQ12001Equipment query, opened 2012-02-01, closed 2012-12-10. Sure Power Battery Separator Fires. EQUIPMENT:ELECTRICAL.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
SSM 524762024-05-03. Service bulletin. All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership management can authorize users. The authorized user must go to FMCDealer.com > Parts and Service > Parts Product Line Information > Keys/Entry Devices > Aftermarket Keyless Entry Keypad Code Access. Follow the instructions on the screen to obtain the master code for the accessory keypad.
TSB1600012021-12-20. Service bulletin. 49 CFR Part 579.5 Monthly Communications - March 2016 Air bag warning light illuminated with diagnostic trouble code (DTC) B141B and/or B141C
SSM 474022018-09-10. Service bulletin. When performing diagnostics for DTCs P2201, P2452, P2459, P246C and/or P2463, a manual regeneration and diesel particulate filter (DPF) parameter reset using the appropriate scan tool may need to be performed. To perform the manual regeneration, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Manual Regeneration. The scan tool may indicate that a regeneration of the DPF is not recommended at this time, selecting YES on this screen will allow the regeneration process to complete. To perform the DPF parameter reset, go to the Toolbox tab > Powertrain > Service Functions > Diesel Particulate Regeneration System > DPF Parameter Reset.
SSM 470092018-05-29. Service bulletin. The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 463452017-03-15. Service bulletin. SOME 2005-2017 F-SUPER DUTY 4X4 VEHICLES OPERATED IN EXTREME DUST, MUD OR TAR SAND CONDITIONS MAY EXHIBIT ACCELERATED 4X4 VACUUM HUB SEAL AND OR WHEEL BEARING WEAR AS A RESULT OF HARSH OPERATING CONDITIONS. A KNUCKLE SEAL SHIELD KIT IS NOW AVAILABLE FOR CUSTOMER PURCHASE. THE KIT IS DESIGNED FOR SEVERE DUTY AND IS NON WARRANTABLE. THE KNUCKLE SEAL SHIELD KIT GC3Z-54024A38-A INCLUDES AN INSTRUCTION SHEET.
SSM 463322017-03-15. Service bulletin. REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
SSM 459002017-02-10. Service bulletin. 2011-2016 F-SUPER DUTY EQUIPPED WITH OPTIONAL RUNNING BOARDS - OPERATING VEHICLE OFF-ROAD OR LOW GROUND CLEARANCE - DAMAGE TO SIDE SILL
TSB-16-00872016-08-29. Service bulletin. SOME 2011-2016 F-SUPER DUTY CREW CAB PICKUP VEHICLES EQUIPPED WITH AN 8 FOOT BOX AND A FACTORY TRAILER HITCH MAY EXHIBIT A VERTICAL VIBRATION, OFTEN DESCRIBED AS HOPPING, FROM 68-112 KM/H (42-70 MPH).
ASI-452262015-10-21. Service bulletin. FORD: ON SOME DIESEL TRUCKS, VARIOUS COMBINATION OF DIAGNOSTIC TROUBLE CODES (DTC) FOR LOOSE, MODIFIED, DAMAGED OR MISSING GROUND G400 WHICH WAS RELOCATED BY BODY BUILDERS OUTFITTERS ON VEHICLE MODIFICATION. MODEL 2011-16 F SUPER DUTY. *PE
ASI-492192015-10-21. Service bulletin. FORD: AFTER ROCKER PEDESTAL REPLACEMENT, SOME DIESEL TRUCKS ARE EXPERIENCING KNOCKING ENGINE, ROUGH RUNS, HARD START, CRANK NO START BECAUSE OF IMPROPER PEDESTAL HEIGHT CAUSING TO HANG OPEN THE INTAKE OR EXHAUST VALVES. MODEL 2008-10 F SUPER DUTY. *PE

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

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