NHTSA recall 04V328000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 04V328000 |
| Manufacturer's number | 04S16 |
| Manufacturer | FORD MOTOR COMPANY |
| Reported | 2004-07-07 |
| Owners notified | 2004-07-15 |
| Component | SUSPENSION:REAR |
| Units potentially affected | 47314 |
What is wrong
CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.
What can happen
THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.
The remedy
DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Notes
FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT ( 1-888-327-4236).
| 2003 FORD CROWN VICTORIA | Built 2001-10-10 to 2002-12-04. |
|---|---|
| 2003 LINCOLN TOWN CAR | Built 2001-11-14 to 2002-12-03. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as PE04010
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| PE04010 | Preliminary evaluation, opened 2004-01-22, closed 2004-07-08. REAR AXLE FRACTURE. POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| 04155 | 2005-01-04. Service bulletin. SQUEAK OR RUBBING NOISE FROM FRONT SUSPENSION - FRONT SPRING INSULATOR REVISED. *TT |
|---|---|
| 16388 | 2004-07-27. Service bulletin. REAR AIR SUSPENSION HEIGHT ADJUSTMENT / SERVICE TIPS. *TT |
| 17545 | 2004-07-22. Service bulletin. COSMETIC CRACKING OF LOWER CONTROL ARM BUSHING SLEEVE. *MJ |
| 03196 | 2003-11-15. Service bulletin. HARSH RIDE/SUSPENSION SITS LOW IN FRONT. BASE VEHICLES WITH STEEL WHEELS OR VEHICLES EQUIPPED WITH HANDLING PACKAGE. *TT |
| 16886 | 2003-09-08. Service bulletin. VEHICLES EQUIPPED WITH STEEL WHEELS BUILT BETWEEN APRIL 25, 2003 THOUGH MAY 11, 2003 MAY EXHIBIT HARSH RIDE CHARACTERISTICS DUE TO THE FRONT SPRINGS. *TT |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.