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Service bulletin 03196

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10004035
Published by NHTSA2003-11-15
Manufacturer's number03196
Manufacturer's date2003-09-29
Replaces022116
NHTSA componentSUSPENSION

NHTSA's summary

HARSH RIDE/SUSPENSION SITS LOW IN FRONT. BASE VEHICLES WITH STEEL WHEELS OR VEHICLES EQUIPPED WITH HANDLING PACKAGE. *TT

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Suspension

Vehicles listed
FORD CROWN VICTORIA2003
MERCURY GRAND MARQUIS2003

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20042362004-07-09. Suspension
04V3280002004-07-07. SUSPENSION:REAR

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
041552005-01-04. Service bulletin. SQUEAK OR RUBBING NOISE FROM FRONT SUSPENSION - FRONT SPRING INSULATOR REVISED. *TT
163882004-07-27. Service bulletin. REAR AIR SUSPENSION HEIGHT ADJUSTMENT / SERVICE TIPS. *TT
175452004-07-22. Service bulletin. COSMETIC CRACKING OF LOWER CONTROL ARM BUSHING SLEEVE. *MJ
168862003-09-08. Service bulletin. VEHICLES EQUIPPED WITH STEEL WHEELS BUILT BETWEEN APRIL 25, 2003 THOUGH MAY 11, 2003 MAY EXHIBIT HARSH RIDE CHARACTERISTICS DUE TO THE FRONT SPRINGS. *TT