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Service bulletins for the 2014 Western Star 6900

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

341 on file from NHTSA, as of 2026-10-19.

By type

By component

Bulletins, newest first
WI20-0082020-04-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
WP20-0072020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-0062020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-0052020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
WI20-0042020-04-23. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
SBW54-0752020-04-18. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. Service Bulletin for Lengthening the Backup Light Harness. Though the back-up light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
02.2020 Campaign2020-03-04. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS10346152020-01-28. Service bulletin. VISIBILITY; EQUIPMENT ADAPTIVE/MOBILITY. Service Solution for Western Star Velvac Door Mirror Seal Curling. The rubber that is rolling back is actually a rubber tape. Originally, the mirrors did not have this tape. Velvac added the tape to address some whistling complaints from customers.
SBW72-0082019-12-20. Service bulletin. STRUCTURE; VISIBILITY. Service Bulletin for Window Regulator Retrofit.
SBW00-0042019-11-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin explaining Western Star's courtesy engineering policy.
SS10344992019-10-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Service Solution on failing RX modules in Western Star vehicles.
ICI19-0532019-10-29. Service bulletin. ENGINE AND ENGINE COOLING. Important Campaign Information notice for field service campaign D18M3 being revised which added additional repair information,
D18M3REV12019-10-29. Service bulletin. ENGINE AND ENGINE COOLING. Field Service Campaign Revision for heavy duty engine platform oil suction manifold. Additional repairs section added.
17TS92019-10-25. Service bulletin. ENGINE AND ENGINE COOLING. Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19TL-152019-09-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Tool Letter for ICC5 Programming Cable
SB47-0152019-09-28. Service bulletin. FUEL SYSTEM, GASOLINE. Service Bulletin for Equiflo Fuel System Breather Tube Inspection
D18M3-REV 12019-09-05. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Revised Field Service Campaign for Heavy Duty Engine Platform Oil Suction Manifold on DD3, DD15, DD16 Engines for Model Year 2014
0609-192019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL. Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0308-19 PTO2019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0607-192019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
SPN 3563 / FMI 22019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
19TS-62019-08-08. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; FUEL SYSTEM, DIESEL. The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
0419-19SPN5210302019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Updates to troubleshooting guides in Diagnostic Link with newest version
19TL-92019-08-08. Service bulletin. WHEELS; SUSPENSION; EQUIPMENT. DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
0611-192019-08-08. Service bulletin. FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP. Service Information Bulletin was released, to add new procedures to address diagnostics near the high pressure pump

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.