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Service bulletins for the 2021 Western Star 5700

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

107 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Engine are shown. Show all

Bulletins, newest first
CXA 03_26_Surge Tank2026-04-02. Other. ENGINE. CX Advocate for discolored coolant surge tanks (24CSA-20)
CXA_10_25_Conmet Oil Pan2025-11-05. Other. ENGINE. CX Advocate for ConMet Oil Pan Insert Additional Issues
CXA_9_25_Tech Questions2025-10-03. Other. POWER TRAIN; ENGINE. CX Advocate for technical questions/issues raised
CXA_8_25_Tech Questions2025-09-02. Other. POWER TRAIN; ENGINE; UNKNOWN OR OTHER. CX Advocate for technical questions/issues raised
24CSA-19Rev2025-09-02. Other. ENGINE. Revised Customer Service Annoucement for No Trouble Found Heavy Duty Engine Product (HDEP) Oil Separator Leaks
CXA 3_25_NOx2025-04-02. Other. ENGINE. CX Advocate for NOx conversion low faults
CXA 2_25_NOx2025-03-04. Other. ENGINE. CX Advocate for NOx conversion low faults
TSB01-001-DDC2025-03-04. Service bulletin. ENGINE. Technical Service Bulletin for GHG17 and Newer DD Platform Heavy Duty Oil Pan Drain Plug Inserts
CXA 1_16_NOx2025-01-29. Other. ENGINE. CX Advocate for NOx conversion low faults
WI24-0192024-12-04. Warranty extension. ENGINE. Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
SS1023366-Detroit2024-11-06. Other. ENGINE. Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
24CSA-202024-11-06. Service bulletin. ENGINE. Customer Service Annoucement for Discolored Coolant Surge Tank on Heavy Duty Engine Product (HDEP)
24CSA-192024-11-06. Other. ENGINE. Customer Service Annoucement for Heavy-Duty Engine Product (HDEP) Oil Separator Leaks
SS1023366-Detroit2024-10-04. Other. ENGINE. Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
CXA 8_24_Conmet Oil Pan2024-09-07. Other. ENGINE. CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 7_24_NOx2024-08-02. Other. ENGINE. CX Advocate for NOx conversion low faults. Update to CXA 6_24_NOx submission.
CXA 7_24_Conmet Oil Pan2024-08-02. Other. ENGINE. CX Advocate for ConMet Oil Pan Insert Additional Failures
CXA 06_24_NOx2024-07-09. Other. ENGINE. CX Advocate communication for NOx conversion low faults
VSWP Customer Letter2024-06-22. Other. ENGINE. Customer letter regarding variable speed water pump.
SS3144-FTL2024-05-07. Service bulletin. ENGINE AND ENGINE COOLING. Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
SBW49-0202022-03-03. Service bulletin. ENGINE AND ENGINE COOLING. Western Star Service Bulletin for DEF Connector Reinforcement Caps
WI21-0092021-04-24. Service bulletin. ENGINE AND ENGINE COOLING. Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
WI21-0042021-03-02. Service bulletin. POWER TRAIN; ENGINE AND ENGINE COOLING. Warranty Information Letter for Detroit Resources: Exploded View DD Platform and DT12 Posters. Detroit's TechComm team created visual aids for the network and released exploded view posters for DD platform engines. In early 2021, Detroit added multiple DT12 posters.
21TS-042021-03-02. Service bulletin. ENGINE AND ENGINE COOLING. Technical Service Letter for Gen 5 DD15 Instrument Panel Oil Pressure Gauge Operation. Gen 5 DD15 equipped units have been brought in for service with a complaint of the instrument panel oil pressure gauge not moving during unit operation and/or stuck at 50PSI. The instrument panel oil pressure gauge does not operate the same as with previous engine models. Please be advised, this is normal operation and no further diagnostics are required. Do not down a unit for this complaint.
21OEM-062021-03-01. Service bulletin. ENGINE AND ENGINE COOLING. Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.