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Service bulletins for the 2014 Western Star 5700

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

405 on file from NHTSA, as of 2026-10-19.

By type

By component

Bulletins, newest first
SBW31-0152020-07-02. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. Western Star Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position.
SBW72-008REV2020-05-23. Service bulletin. STRUCTURE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Service Bulletin for Window Regulator Retrofit. The bulletin dated December 4, 2019 has been revised to include 4800 Models. Beginning 04/01/2019 Western Star cab doors were updated to a new style regulator and window. When replacing an older style regulator or window the vehicle must be retrofitted to the new style regulator and window.
WI20-0082020-04-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
D20M12020-04-24. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. Updated DDC Field Service Campaign for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of the MCM software version and fuel map version listed below: MCM Software Version 4.7.0.0 ZGS 005. Certain sections have been updated for clarity.
WP20-0072020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
WP20-0062020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
WP20-0052020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
WI20-0042020-04-23. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
SBW54-0752020-04-18. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. Service Bulletin for Lengthening the Backup Light Harness. Though the back-up light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering through the seals can cause corrosion, resulting in a bad connection and/or failure of the switch. As a result, backup lights and, if equipped, the backup alarm, may not function when the vehicle is shifted into reverse.
02.2020 Campaign2020-03-04. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SS10346212020-01-21. Service bulletin. SUSPENSION. Service Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride.
D19R52019-11-21. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Updated Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high pressure fuel lines. Language was clarified that this only applies to Australia and New Zealand.
D19R52019-10-29. Service bulletin. ENGINE AND ENGINE COOLING. Export Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high pressure fuel lines.
19TL-182019-10-26. Service bulletin. ENGINE AND ENGINE COOLING. Tool Letter for updating Cascadia and Western Star 5700 oil-to-air coolers. To be used with service bulletins SB26-051 and SB26004 respectively.
17TS92019-10-25. Service bulletin. ENGINE AND ENGINE COOLING. Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19TL-152019-09-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Tool Letter for ICC5 Programming Cable
SB47-0152019-09-28. Service bulletin. FUEL SYSTEM, GASOLINE. Service Bulletin for Equiflo Fuel System Breather Tube Inspection
SB26-0052019-09-28. Service bulletin. POWER TRAIN. Service Bulletin for DT12 PTO Upfit
SB26-0042019-09-28. Service bulletin. POWER TRAIN. Service Bulletin for DT12 Transmission Cooler Retrofit
19TL-132019-09-09. Service bulletin. POWER TRAIN; EQUIPMENT. Tool Letter for DT12 Seal Protector Sleeve
19TL-112019-09-09. Service bulletin. EQUIPMENT. Tool Letter for New Tool Kit Replacement Components DDE DKICHA018006 Components 1, 2 and 3
D18M42019-09-07. Service bulletin. POWER TRAIN. Field Service Campaign for Remanufactured Detroit DT12 Transmissions
0308-19 PTO2019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Service Information Bulletin regarding PTO Dosing. This feature enables Active Regeneration of the DPFs while in PTO mode.
0607-192019-08-08. Service bulletin. ENGINE AND ENGINE COOLING. Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
0107-19 GHG172019-08-08. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING. Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.