Service bulletins for the 2015 Western Star 4900
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
617 on file from NHTSA, as of 2026-10-19.
By type
By component
| SS1033094 | 2021-06-09. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR. Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform... |
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| WSTCAE180-2020 | 2021-05-18. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Portland Truck Plant Paint Changes |
| WSTCAE121-2014 | 2021-05-18. Service bulletin. SERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, AIR. AIR BRAKE RESERVOIRS - NEW TRIPLE CHAMBER AIR TANK |
| D21R1 | 2021-05-04. Service bulletin. ENGINE AND ENGINE COOLING. Detroit Emission Recall for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in the state of California will require reprogramming to a minimum of the MCM and ACM software versions. |
| D21M1 | 2021-05-01. Service bulletin. POWER TRAIN. Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in order to reseal the bypass plugs of the drive shaft cover located in front housing. |
| 16TS-08REV | 2021-04-24. Service bulletin. ENGINE AND ENGINE COOLING. Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change. |
| WI21-009 | 2021-04-24. Service bulletin. ENGINE AND ENGINE COOLING. Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021. |
| WI21-008 | 2021-04-23. Service bulletin. EQUIPMENT. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021. |
| DT12 Trans Chafe | 2021-04-08. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN. DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions. |
| WP60-100 | 2021-03-25. Service bulletin. EQUIPMENT. Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety-critical equipment, such as foot pedals. |
| SBW54-057 | 2021-03-25. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. |
| WP21-007 | 2021-03-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims. |
| D21M2 | 2021-03-02. Service bulletin. ENGINE AND ENGINE COOLING. DDC Field Service Campaign for GHG14 DETROIT DD13 with One-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of the MCM software version and fuel map version listed below: MCM Software Version 4.7.0.0 ZGS 005. |
| 21OEM-06 | 2021-03-01. Service bulletin. ENGINE AND ENGINE COOLING. Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations. |
| WP60-100 | 2021-02-27. Service bulletin. EQUIPMENT. Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety-critical equipment, such as foot pedals. |
| ICI21-003 | 2021-02-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R. |
| WI21-006 | 2021-02-26. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines. |
| WI20-014R | 2021-02-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font. |
| TechTalk8061 | 2021-02-03. Service bulletin. ENGINE AND ENGINE COOLING. Tech Talk discussion on GHG14 Regen acting unusual. |
| SBW35-018 | 2020-12-30. Service bulletin. POWER TRAIN. Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed. |
| WP20-018R | 2020-12-12. Service bulletin. STEERING; POWER TRAIN. Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply. |
| WP20-018 | 2020-12-12. Service bulletin. STEERING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN. Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply. |
| 18SP744 | 2020-12-08. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit. |
| 20TS-09 | 2020-12-07. Service bulletin. ENGINE AND ENGINE COOLING. Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks. |
| TechTalk7679 | 2020-10-01. Service bulletin. ENGINE AND ENGINE COOLING. Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.