Service bulletins for the 2021 Western Star 4700
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
108 on file from NHTSA, as of 2026-10-19.
By type
By component
| ICI24-006 | 2024-03-06. Service bulletin. ENGINE AND ENGINE COOLING. Important Campaign Information letter for FL974 - Revised Bulletin & Population |
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| FL974 | 2024-03-06. Service bulletin. ENGINE AND ENGINE COOLING. Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Confirm' has been added, as shown in Table 2, to be used when a new DEF header is not required. There have been some other minor changes to the work instructions and SRT times. |
| FL974 | 2024-02-06. Service bulletin. ENGINE AND ENGINE COOLING. Emissions Recall: Cummins DEF Sensor Shortage |
| SBW83-030 | 2022-07-02. Service bulletin. VISIBILITY. Updated Western Star Service Bulletin for HVAC Actuator Replacement |
| SBW83-030 | 2022-06-04. Service bulletin. VISIBILITY. Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion. |
| SBW49-020 | 2022-03-03. Service bulletin. ENGINE AND ENGINE COOLING. Western Star Service Bulletin for DEF Connector Reinforcement Caps |
| CALWS83-001REV | 2022-01-04. Service bulletin. VISIBILITY. HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion. |
| SF613 | 2021-11-03. Service bulletin. SERVICE BRAKES, HYDRAULIC. ConMet Front Hub to Rotor Fasteners. On certain vehicles, the front rotor nuts may not be torqued to manufacturer specification. Loose components could cause damage to the ABS tone rings, the ABS sensors, and the anchor plate mounting fasteners. |
| ICI21-030 | 2021-11-03. Service bulletin. VISIBILITY. SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released. |
| CALWS83-001 | 2021-09-29. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion and corrosion. |
| SBW54-080 | 2021-06-29. Service bulletin. ELECTRICAL SYSTEM. Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle. |
| SS1033094 | 2021-06-09. Service bulletin. FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR. Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform... |
| WSTCAE180-2020 | 2021-05-18. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Portland Truck Plant Paint Changes |
| WSTCAE177-2020 | 2021-05-18. Service bulletin. EQUIPMENT; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY. Meritor Transfer Case Updates |
| WSTCAE176-2020 | 2021-05-18. Service bulletin. TRAILER HITCHES; EQUIPMENT; STRUCTURE:FRAME AND MEMBERS. Removable Front Tow Hook Changes |
| WSTCAE169-2018 | 2021-05-18. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC). Electronic Stability Control Requirement for US and Canadian Tractors |
| TSN 88-07 | 2021-05-17. Service bulletin. VISIBILITY. Western Star 4700 non removable bug screen with additional coverage to the bumper - TSN |
| SBW98003 | 2021-05-10. Service bulletin. STRUCTURE:BODY. Paint Peeling, Hood. |
| TechTalk23864 | 2021-05-05. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Tech Talk discussion on a belt stretch tool sent to service techs. |
| SS701-WST2021 | 2021-05-01. Service bulletin. POWER TRAIN. Service Solution for DT12 Harness Chaffing - PT Can Faults. Transmission will not shift into Gear while driving or will not start and trigger multiple PT CAN Fault Codes. |
| WI21-009 | 2021-04-24. Service bulletin. ENGINE AND ENGINE COOLING. Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021. |
| WI21-008 | 2021-04-23. Service bulletin. EQUIPMENT. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021. |
| D21M3 | 2021-03-31. Service bulletin. POWER TRAIN. Detroit Field Service Campaign for DT12 Gear Grind During Downshift Software Update. |
| WP60-100 | 2021-03-25. Service bulletin. EQUIPMENT. Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety-critical equipment, such as foot pedals. |
| SBW54-057 | 2021-03-25. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet issues. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.