Service bulletins for the 2016 Volvo V60
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
349 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| SMB17-2017A | 2017-01-12. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. VOLVO CARS SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS ALL MY 2016 S60 , V60 , XC60 , XC70 AND S80 GROUP : NO:ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2016A SERVICE OPERATIONS REFERENCE BULLETINS :DATE: SMB 17 - 017,TJ 29233 ,TJ 20278 , WARRANTY ADMIN . MANUAL YEAR MONTH DAY SERVICE SERVICE WARRANTY 2015 05 12 MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES – DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . NEW : VEHICLE SET - UP STEP , ACTIVATION OF SENSUS CONNECT WITH VOLVO ON CALL USING TJ 29233 NEW : VEHICLES PRODUCED AFTER WEEK 48 OF 2014 INCLUDE A KIT OF 20 WHEEL CAPS TO BE INSTALLED ON THE WHEEL BOLTS THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS . |
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| SMB17-2016A | 2017-01-12. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. VOLVO CAR SERVICE AND PARTS BUSINESS SERVICE MANAGER BULLETIN TITLE : RETAIL CAR DELIVERY PROCESS MY 2017 S60 , V60 AND XC60 ( P3 ) GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : UNITED STATES AND CANADA 17 2017A SERVICE OPERATIONS REFERENCE BULLETINS : ISSUE DATE : STATUS DATE : SMB 17 - 017 , TJ 29233 , TJ 20278 , WARRANTY ADMIN . MANUAL 2016 - 03 - 08 2016 - 04 - 27 SERVICE SERVICE WARRANTY MANAGER WRITER ADMINISTRATOR SERVICE PERSONNEL : READ AND INITIAL PAGE 1 OF 12 CLEANING WIPER BLADES – DO NOT CLEAN WIPER BLADES WITH A SOLVENT AND DO NOT REMOVE THE GRAPHITE PROTECTION . ONLY GENTLY CLEAN WIPER BLADES TO REMOVE ANY GRIT THAT MAY HAVE BUILT UP WHILE SITTING IN INVENTORY . NOTE : MINIMUM TECHNICIAN LEVEL REQUIRED TO PERFORM A PDS IS A VOLVO CERTIFIED MECHANIC LEVEL . THIS BULLETIN CONTAINS INFORMATION ON THE FOLLOWING STEPS WHICH MAKE UP THE RETAIL CAR DELIVERY PROCESS . • VEHICLE INSPECTION PROCEDURE ( TRUCK DELIVERY ) • PRE - DELIVERY SERVICE ( PDS ) • VEHICLE IN STOCK MAINTENANCE • VEHICLE DELIVERY ( CUSTOMER DELIVERY ) SOME VEHICLES WITH LIGHT - COLORED INTERIORS INCLUDE LEATHER CARE WIPES ( 31393559 ) . THESE WIPES SHOULD BE PRESENTED TO THE CUSTOMER WITH THE OWNER’S INFORMATION MATERIALS ( GLOVE BOX MATERIALS ) . FLOOR MAT INSTALLATION : NEVER USE MORE THAN ONE FLOOR MAT AT A TIME ON THE DRIVER’S FLOOR . NEW CAR DELIVERY IS A CRUCIAL STEP IN THE RETAIL CAR DELIVERY PROCESS . AT THIS POINT THE BUYING EXPERIENCE TURNS INTO A LONG - TERM RELATIONSHIP . IT IS THE RETAILER’S RESPONSIBILITY TO ENSURE THAT THE CAR AND THE EXPERIENCE ARE AS ENJOYABLE AND INFORMATIVE AS POSSIBLE . STOCK MAINTENANCE IS A KEY ELEMENT IN THE OVERALL PROCESS . IT IS IMPORTANT TO KEEP YOUR VEHICLE INVENTORY MAINTAINED AND FRESH . “ RIGHT FIRST TIME IN TIME ” PRODUCED IN THE USA AND AVAILABLE AS AN ELECTRONIC DOCUMENT . HARD COPY DOCUMENTS ARE PRINTED IN USA ON RECYCLED PAPER CONTAINING A MINIMUM OF 50 % WASTEPAPER AND 10 % POST - CONSUMER WASTE . |
| SMB00-354 | 2017-01-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. WARRANTY, CUSTOMER PAY AND/OR INTERNAL REPAIRS PERFORMED MUST BE VERIFIED BY A PUNCHED TIME FLAG ON THE BACK OF THE REPAIR ORDER HARD COPY. EACH REPAIR LINE MUST HAVE A SEPARATE AND IDENTIFIABLE TIME PUNCH FOR THE RESPECTIVE REPAIR FOR ALL REPAIR TYPES, I.E., WARRANTY, CUSTOMER PAY, AND INTERNAL. |
| SMB00-339 | 2017-01-11. Service bulletin. EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN: THIS PROGRAM WILL NOW PROVIDE VOLVO RETAILERS ADDITIONAL LATITUDE, TO PROACTIVELY ADDRESS NON-WARRANTY CUSTOMER CONCERNS IN AN EXPEDITIOUS MANNER. THE OWNERSHIP EXPERIENCE SHOULD NEVER BE COMPROMISED DUE TO A CUSTOMER INCONVENIENCE. IN AN EFFORT TO HELP SUPPORT AN ENHANCED CUSTOMER OWNERSHIP EXPERIENCE, VOLVO RETAILERS WILL NOW HAVE THE ABILITY TO SELF-AUTHORIZE GOODWILL CLAIMS (1 TIME ONLY PER VIN) FOR THE CUSTOMERS OF THE NEW MY 2016 & MY2017 XC90 T8 PLUG-IN HYBRID’S AND MY2017 S90. |
| TJ31446112016092 | 2016-12-29. Service bulletin. EQUIPMENT. THIS IS A TECHNICAL JOURNAL: THE FRONT AND REAR FENDER FLARES MAY HAVE POOR FIT. IMPROVEMENTS HAVE BEEN IMPLEMENTED ON PARTS FROM STRUCTURE WEEK 16W05-> FOR V60CC AND 16W08-> FOR S60CC. IF A FAILURE OCCURS AFTER THE BREAKPOINT, PLEASE REPORT BACK ON WHICH FENDER FLARE, AND WHERE THE LOCATION OF THE FAILURE IS. SEE ATTACHED GUIDELINE TO JUDGE THE FAILURE. REPLACE THE FENDER FLARE ACCORDING TO VIDA. IF A FAILURE MAY OCCURS ON VEHICLES AFTER ABOVE STRUCTURE WEEKS, DOCUMENT THE FAILURE MODE BEFORE THE REPAIR IS DONE. |
| TJ20278612201609 | 2016-12-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS IS A TECHNICAL JOURNAL: IT IS PROVIDED AS A GUIDE FOR PERFORMING SOFTWARE DOWNLOADS. FOLLOW INSTRUCTIONS PROVIDED FOR PROPER SOFTWARE DOWNLOADS BY YEAR AND MODEL. |
| SMB0007120160907 | 2016-12-27. Service bulletin. EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN: OCCASIONALLY, CUSTOMERS REQUEST FINANCIAL ASSISTANCE WHEN THE NEW CAR LIMITED WARRANTY, CPO LIMITED WARRANTY AND/OR THE VIP EXTENDED WARRANTY DOES NOT APPLY. THESE REQUESTS MAY BE CONSIDERED IF IT WILL ENHANCE OWNER RETENTION. RETAILERS SHOULD REQUEST FINANCIAL ASSISTANCE FOR THEIR CUSTOMERS BY CONTACTING THEIR AFTERSALES MARKET MANAGER (AMM), IF THEY ARE NOT A SELF-AUTHORIZING (LEVEL “A”) RETAIL FACILITY |
| TJ3146220160412 | 2016-12-24. Service bulletin. EQUIPMENT. THIS IS A TECHNICAL JOURNAL : IF A CUSTOMER SHOULD COMPLAIN OF A “VOLVO ON CALL SERVICE REQUIRED” MESSAGE AND THE DTC PHMB116F09 IS SET INTERMITTENTLY OR PERMANENT IN THE TEM3G MODULE, PLEASE FOLLOW THE BELOW INSTRUCTION UNDER SERVICE. |
| TJ3144620160422 | 2016-12-22. Service bulletin. EQUIPMENT. THIS IS A TECHNICAL JOURNAL : THE FRONT AND REAR FENDER FLARES MAY HAVE POOR FIT. IMPROVEMENTS HAVE BEEN IMPLEMENTED ON PARTS FROM STRUCTURE WEEKS ABOVE. IF A FAILURE OCCURS AFTER THE BREAKPOINT, PLEASE REPORT BACK ON WHICH FENDER FLARE, AND WHERE THE LOCATION OF THE FAILURE IS. SEE ATTACHED GUIDELINE TO JUDGE THE FAILURE. |
| SMB0034020160411 | 2016-12-21. Service bulletin. ENGINE; EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE VOLVO’S OWNERSHIP EXPERIENCE, VOLVO CAR CANADA LIMITED IS OFFERING THE VOLVO PREPAID MAINTENANCE (VPM) PROGRAM. THIS PLAN IS DESIGNED TO ENHANCE CUSTOMER OWNERSHIP EXPERIENCE BY PROVIDING MAINTENANCE AND WEAR COVERAGE AND WILL HELP ENSURE TROUBLE FREE OPERATION OF THEIR NEW VOLVO VEHICLE. |
| SMB0034920160411 | 2016-12-21. Service bulletin. ENGINE; EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR CANADA LIMITED OFFERED FACTORY SCHEDULED MAINTENANCE (FSM) ON CERTAIN MY14, 15 AND 16 VEHICLES. |
| SMB0032120160411 | 2016-12-21. Service bulletin. ENGINE; EQUIPMENT. THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE CUSTOMER’S VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR USA, LLC ANNOUNCES THE MY 2013 – MY2016 VOLVO COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE PROGRAM USA. |
| SMB0032120160408 | 2016-12-21. Service bulletin. EQUIPMENT; ENGINE. THIS IS A SERVICE MANAGER BULLETIN : TO FURTHER ENHANCE THE CUSTOMER’S VOLVO OWNERSHIP EXPERIENCE, VOLVO CAR USA, LLC ANNOUNCES THE MY 2013 – MY2016 VOLVO COMPLIMENTARY FACTORY SCHEDULED MAINTENANCE PROGRAM USA. |
| TJ2969720160408 | 2016-12-21. Service bulletin. EQUIPMENT. THIS IS A TECHNICAL JOURNAL : WHEN PERFORMING THE CONNECTION OF THE VOLVO ON CALL MOBILE APP TO A SENSUS CONNECT CAR, THE SETUP PROCEDURE MAY FAIL DUE TO AN INCORRECT MODEM SETTING. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.