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Service bulletins for the 2012 Volkswagen Passat

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1572 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
V921204 20248782019-04-08. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER. Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
V441203 20310872019-04-08. Service bulletin. WHEELS; EQUIPMENT. Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty
V011232 20313412019-04-08. Service bulletin. ENGINE. Technical Bulletin (DTC P0441 Stored in the Engine Control Module): Production tolerance in Diagnostic Module Tank Leakage (DMTL) pump could cause a false flow reading. The production solution to this issue is updated DMTL pumps as of pumps? production date September 2012. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V001206 20157802019-04-08. Service bulletin. EQUIPMENT. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Dealer Letter Ar2019-04-08. Service bulletin. EQUIPMENT. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
TT 96-12-072019-04-08. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY
TT 92-12-012019-04-08. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER; VISIBILITY:WINDSHIELD. Tech Tips (Rain Sensing Windshield Wipers): Be aware that 2012 Passat vehicles are not equipped with the rain sensing windshield wiper function. This function may also be referred to as auto wipers or automatic wipers. The G397 Rain/light recognition sensor is present on all 2012 Passat vehicles, but this sensor is used only for auto headlamp function.
TT 57-11-112019-04-08. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; VISIBILITY. Tech Tips (Window Convenience Opening / Closing Function): This document informs of the convenience opening and closing function of the windows on Passat and Golf /GTI differs from other models. The left front window switch on the driver?s door is used to raise and lower all windows with the ignition switched OFF. To raise all windows, lift up and hold the driver?s window switch until the windows are in the full up position. Perform the opposite to lower all windows.
TT 57-11-072019-04-08. Service bulletin. EQUIPMENT. Tech Tips (Valet Key Operation): This document informs the valet key on the 2012-2013 Passat differs from earlier vehicles. The valet key is used to lock the glove box, ski pass-through door (if equipped), and the emergency seat back release cover only. The valet switch in the glove box can be activated to disable the rear lid release switches (including remote function), and then lock the glove box with the valet key. The customer then keeps the plastic valet key and gives the valet the remote flip key.
TT 26-12-022019-04-08. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE. Tech Tips (AdBlue Level Reset Procedure): This document informs to reset the AdBlue level indicator after filling, use Guided Fault Finding Function/Component selection to perform the SCR system functions test plan, available under Drivetrain > 01 ? CKRA ? Engine ?J623 > 01-systems capable of self-diagnosis > 01 ? Diesel-direct fuel inj. and glow plug system EDC 17 > 01 ? Engine electronics functions. After starting test plan, make selection to "Set reducing agent fill level to full?.
On-Car Analysis2019-04-08. Service bulletin. FUEL SYSTEM, GASOLINE. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
Dealer Letter -2019-04-08. Service bulletin. EQUIPMENT. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.
Dealer Letter -2019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. VOLKSWAGEN DEALERSHIP COMMUNICATION (2013 Model Year UPDATES & IQS Window): This document informs that during the next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.
Reference Guide2019-04-08. Service bulletin. ELECTRICAL SYSTEM. Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars.
Reference Guide2019-04-08. Service bulletin. POWER TRAIN. Transmission Control Module Updates: This document informs of the software, and technical bulletins that service corresponding cars and their Transmission Control Module complaint issues.
Reference Guide2019-04-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE. Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues:
Reference Guide2019-04-08. Service bulletin. ELECTRICAL SYSTEM. Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins.
Dealer Letter an2019-04-08. Service bulletin. ELECTRICAL SYSTEM. VOLKSWAGEN DEALERSHIP COMMUNICATION (Micro Switch for Oil Level): Volkswagen would like to inform dealers of an upcoming UPDATE. The opdate addresses Micro Switch for Oil Level. Continuous illumination of the ?oil level low? displayed in the MFI after oil has been properly filled caused missing signal to instrument cluster as hood is opened and closed. This signal is necessary to reset the oil level indicator in the instrument cluster as provided by the micro switch contained in the lower hood latch. The micro switch was not originally part of the vehicle build configuration of the 3.6L Passat SE model. The corrective action taken was to Install micro switch into the lower portion of hood latch.
VWS-12-022019-04-08. Service bulletin. EQUIPMENT. Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
V941202 20310392019-04-08. Service bulletin. EQUIPMENT:ELECTRICAL. Technical Bulletin (Daytime Running Lamp Bulb Inoperative): Under certain conditions (speed, force, temperature, time) the Day Time Running Light (DRL) bulb can be subjected to premature failure. Excessive shock is generated from closing the hood caused by allowing it to drop from too great of a distance, which could result in premature failure of the DRL bulb filament. This document informs how to diagnose, and service this issue.
V911222 20227392019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
V601203 20195682019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; VISIBILITY. Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V551203 20213542019-04-08. Service bulletin. STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V501205 20143702019-04-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
V401205 20283532019-04-08. Service bulletin. SUSPENSION. Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). The Coil Spring is not formed correctly and rubs against the perch of the strut. The production solution to this issue was Improved parts installed in production since CW 44/11, VIN: A31CC025567. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.