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Service bulletins for the 2012 Volkswagen Passat

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1572 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
TT 0117012019-04-08. Service bulletin. EQUIPMENT. Updated to address additional model years. Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
TT 0017022019-04-08. Service bulletin. EQUIPMENT:OTHER:LABELS. Tip demonstrating label information for clarity
VWS-11-062019-04-08. Service bulletin. EQUIPMENT. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
V441203 20310872019-04-08. Service bulletin. WHEELS; EQUIPMENT. Technical Bulletin (Four Wheel Alignment Overview): This Technical Bulletin provides an overview for performing vehicle four Wheel Alignment and information on improving vehicle pull/drift using selective tire placement. The information provided is based on the Hunter alignment equipment and the Hunter GSP9700 balancer with StraightTrak. The general information provided in the bulletin, such as alignment terminologies, warranty information and Vehicle drift/pull diagnosis is not dependent on the alignment equipment and still applies with the use of other alignment equipment. The following topics are addressed in this bulletin: 1. Alignment Terminologies 2. Toe adjustment ?Steering Wheel Off Center (SWOC) 3. Camber adjustment 4. Caster measurement 5. Selective tire placement to improve vehicle pull/drift due to road crown. 6. Warranty
V001206 20157802019-04-08. Service bulletin. EQUIPMENT. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Dealer Letter Ar2019-04-08. Service bulletin. EQUIPMENT. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
TT 96-12-072019-04-08. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY
TT 57-11-072019-04-08. Service bulletin. EQUIPMENT. Tech Tips (Valet Key Operation): This document informs the valet key on the 2012-2013 Passat differs from earlier vehicles. The valet key is used to lock the glove box, ski pass-through door (if equipped), and the emergency seat back release cover only. The valet switch in the glove box can be activated to disable the rear lid release switches (including remote function), and then lock the glove box with the valet key. The customer then keeps the plastic valet key and gives the valet the remote flip key.
Dealer Letter -2019-04-08. Service bulletin. EQUIPMENT. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.
Dealer Letter -2019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. VOLKSWAGEN DEALERSHIP COMMUNICATION (2013 Model Year UPDATES & IQS Window): This document informs that during the next four months of the JD Power window, it?s very important for dealerships to take extra measures to ensure each new vehicle is delivered to customers in perfect condition. With this in mind, Volkswagen asks the dealers to pay special attention to completing the UPDATES in this document that will be active for certain 2013 model year vehicles in the dealers inventory as the IQS window officially opens on November 1st.
VWS-12-022019-04-08. Service bulletin. EQUIPMENT. Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
V941202 20310392019-04-08. Service bulletin. EQUIPMENT:ELECTRICAL. Technical Bulletin (Daytime Running Lamp Bulb Inoperative): Under certain conditions (speed, force, temperature, time) the Day Time Running Light (DRL) bulb can be subjected to premature failure. Excessive shock is generated from closing the hood caused by allowing it to drop from too great of a distance, which could result in premature failure of the DRL bulb filament. This document informs how to diagnose, and service this issue.
V911222 20227392019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
V601203 20195682019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; VISIBILITY. Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V551203 20213542019-04-08. Service bulletin. STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V501205 20143702019-04-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
V301204 20313662019-04-08. Service bulletin. POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
V281203 20295142019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Technical Bulletin (Cylinder Glow Plug Circuit issues): Internal hardware issue of the glow plug relay may cause an over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V011231 20235912019-04-08. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.
V011228 20304532019-04-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE. Technical Bulletin (Update Programming for Stored in ECM Fault Memory issues): The MIL ON with NOx Sensor fault P2201 and/or Exhaust Gas Temperature Sensor faults P050E, P2080, P244C and/or P2478 stored in fault memory due to the Diagnostic strategy being to sensitive. The production solution to this issue was Improved software implemented for model year 2013. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
Update Bulletin2019-04-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. UPDATE Technical Bulletin (UPDATE ? 96C7 Micro Switch for Oil Level): This update has been proactively released to prevent continuous illumination of the ?oil level low? displayed in the MFI after oil has been properly filled by providing the missing signal to instrument cluster as hood is opened and closed. This signal is necessary to reset the oil level indicator in the instrument cluster. This document informs of the method to service this issue to reset the oil level indicator in the instrument cluster
TT 96-12-072019-04-08. Service bulletin. STEERING; EQUIPMENT:ELECTRICAL. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): When adapting keys on a vehicle equipped with KESSY, it is recommended to remove the immobilizer reader coil from behind round cover on steering column trim and insert key inside the reader coil. The steering column trim does not need to be completely removed to access reader coil. For vehicles with the Start/Stop button on the steering column, the Start/Stop button assembly can be removed from column trim without disassembling trim. Start/Stop button connector must be disconnected to allow reader coil to be removed from around button assembly. Start/Stop button should be reconnected during key adaptation. This document provides photo examples of the procedure.
TT 90-12-042019-04-08. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tech Tips (Service Interval Settings after Instrument Cluster Replacement): This document informs that after instrument cluster replacement, service interval maximum values may need to be manually set. To set values manually, use Vehicle self-diagnosis to select 17- Instrument Cluster, then adaptation. Channel ?SIA: maximum value of distance to service? should be set to 16000 km and channel ?SIA: maximum value of time to service? should be set to 372 days.
TT 44-13-042019-04-08. Service bulletin. STEERING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
TT 44-13-032019-04-08. Service bulletin. TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; WHEELS. Tech Tips (Four Wheel Alignments): This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.