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Service bulletins for the 2011 Volkswagen Jetta SportWagen

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

1010 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
VSS-17-122019-04-08. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT. Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation I, II, and III 2.0L emissions modification is being performed ?Campaigns 23U3?. Volkswagen will use this information to ensure prompt analysis and resolution of any emerging concerns.
TT 2614022019-04-08. Service bulletin. ENGINE. Update procedure to reset oxygen sensor adaptations, as a result of erratic test plan function.
TT 0117012019-04-08. Service bulletin. EQUIPMENT. Updated to address additional model years. Tip to reinforce dealer scan tool update importance in regards to 23Q3/24CV/23U3 campaign
TT 0017022019-04-08. Service bulletin. EQUIPMENT:OTHER:LABELS. Tip demonstrating label information for clarity
Parts FAQ TDI 2.2019-04-08. Service bulletin. EQUIPMENT. The 2.0L Gen1 FAQ document is to assisty our VWGoA dealers with frequently asked questions and answers to allow them to assist the VW & Audi owners.
23U3 rev 09012012019-04-08. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL. 2.0L TDI Engine (GEN 1) Emissions Modification ? Customer Only (Retail Sold) USA ONLY - The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. The emissions control systems on the vehicles will not control emissions under off-cycle conditions as effectively as during the federal test procedure. The extent of the emissions increase under off-cycle conditions depends upon how the vehicles are driven. Revision Summary Updated work instructions.
VWS-11-062019-04-08. Service bulletin. EQUIPMENT. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K), although being performed for the customer, have been submitted erroneously. It is crucial that Volkswagen of America receives accurate claim coding information regarding the Carefree Maintenance (CFM) Program. Accurate claim data enables Volkswagen to assist Dealers to improve their CFM penetration and customer return rates. In addition, it allows VWoA to assess the perceived benefits of the program to our customers. To assist Dealer Service Departments in determining the most appropriate service number and maintenance interval to use, Volkswagen has established the guidelines in this document.
V921204 20248782019-04-08. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER. Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
V001206 20157802019-04-08. Service bulletin. EQUIPMENT. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ? RAPGARD®, removal and disposal ? Paint finish, inspecting for swirl marks ? Exterior glass, cleaning ? Interior, cleaning ? New vehicle detailing products
Dealer Letter Ar2019-04-08. Service bulletin. EQUIPMENT. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
TT 96-12-072019-04-08. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. Tech Tips (Equipped With KESSY ? Key Adaptation Tip): This document informs of the setup and an overview of the procedure to adapt keys on a vehicle equipped with KESSY
On-Car Analysis2019-04-08. Service bulletin. FUEL SYSTEM, GASOLINE. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
Dealer Letter -2019-04-08. Service bulletin. EQUIPMENT. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as well.
Reference Guide2019-04-08. Service bulletin. ELECTRICAL SYSTEM. Updates (RVU): This document informs of the reflashs that took place at specific updated software levels to address the complaints of various cars.
Reference Guide2019-04-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE. Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues:
Reference Guide2019-04-08. Service bulletin. ELECTRICAL SYSTEM. Body/Infotainment Module Software Updates: This document informs of various complaints that were addressed in software updates, and technical bulletins.
VWS-12-022019-04-08. Service bulletin. EQUIPMENT. Warranty Information (Volkswagen Amenity Subsidy Program - Revised): Volkswagen announced a new short-term program that reimburses Dealers $20 per repair order when model year 2010 ? 2013 Volkswagen customers bring in their vehicle for repair maintenance and are 1.provided with a qualifying current Volkswagen Service Loaner (defined as up to one-year-old with less than 36,000 miles) AND 2. their vehicle receives a wash and vacuum.
V911222 20227392019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Technical Bulletin (Bluetooth System Identification): This document informs of the method to understand how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
V691202 20297672019-04-08. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM. Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module): This document informs only that Airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp.
V601203 20195682019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; VISIBILITY. Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V551203 20213542019-04-08. Service bulletin. STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color. This document informs dealers to let their customers know that these body surfaces (engine compartment and underside of hood) are not directly visible (exposed) and therefore do not require the same finish as visible, exterior surfaces.
V501205 20143702019-04-08. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; STRUCTURE. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
V301204 20313662019-04-08. Service bulletin. POWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
V281203 20295142019-04-08. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Technical Bulletin (Cylinder Glow Plug Circuit issues): Internal hardware issue of the glow plug relay may cause an over voltage supply to the glow plug(s) damaging the heating element. The production solution to this issue was Improved glow plug relays implemented in production and spare parts. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V011231 20235912019-04-08. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data concerning OBD readiness. This document illustrates how to manually read OBD readiness codes.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.