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Service bulletins for the 2014 Volkswagen CC

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

995 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
TT 45-09-032017-12-05. Service bulletin. STEERING. Tech Tips (Electro - Steering issues): If, after replacement of the steering rack, fault code 01309 008 is set in the ABS/ESP module only, follow the test plan in GFF for Driver Steering Recommendation (DSR) or channel 3 activation. If the test plan fails to clear the fault, follow the directions in this document
TT 57-10-112017-12-05. Service bulletin. ELECTRICAL SYSTEM. Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs If a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. This can be accomplished by selecting the test plan through GFF or through Vehicle Self Diagnosis in adaptation channel 99. Failure to deactivate factory mode will create a concern where the door locks will not lock and/or unlock with the switch and/or the remotes.
V001409 20280592017-12-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2015
V171403 20178132017-12-05. Service bulletin. ENGINE. Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change significantly over the life of the engine. Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil consumption will stabilize after the break-in period. Refer to the Owners Manual for specific break-in procedures. Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the RPM at which the engine is operated, the ambient temperature and road conditions. Further factors include the amount of oil dilution from water condensation or fuel residue and the oxidation level of the oil. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V911407 20378732017-12-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. Technical Bulletin (RNS 510 Welcome Screen Image Distorted): The customer may complain that the image of the RNS 510 welcome screen is distorted or shifted as seen in this document's example. This document contains the procedure which corrects the concerns listed above by updating the RNS 510 to the latest software 5378. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
PDI - 2014 CC TE2017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. CC Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
TT 90-14-022017-12-05. Service bulletin. ELECTRICAL SYSTEM. Tech Tips (Inspection Service Reminder, ?Inspect Now? Message): If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder. Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder. To reset the inspection service reminder after completing an inspection service, perform the applicable procedure within this document.
TT 91-13-012017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Tech Tips (Equipped With RNS-510 Radio?Unit Start-Up and Boot-Up Operation): The navigation unit may be slow to respond at times when memory use is high. This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be affected. The operation described above is considered a product characteristic.
TT 92-14-022017-12-05. Service bulletin. VISIBILITY:REAR WINDOW WIPER/WASHER. Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
TT 97-14-012017-12-05. Service bulletin. VISIBILITY:REAR WINDOW WIPER/WASHER. Washer Level Sensor issues: The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
V921402 20373222017-12-05. Service bulletin. EQUIPMENT. Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids. Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. Non-approved fluids can cause residues to form on the sensor which causes the washer fluid lamp to remain on when reservoir is full. The document also contains a photo of the sensor and an example of an approved cleanser
TT 91-11-092017-12-05. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Tech Tips (All Navigation Radios-All Models): When the Navigation RNS 850/510/315 is in 3D mode, the top portion of the screen may not display streets. This line represents the horizon and is a normal operation of system. This document provides Examples of day and night modes:
TT 91-14-022017-12-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Tech Tips (MDI Functions with iPhone 5 Variants (5, 5c, 5s and iPad fourth generation, iPod Nano seventh generation)): The Apple iPhone 5, iPhone 5c, and iPhone 5s, as well as the iPad 4th generation and iPod Nano 7th generation use a proprietary ?Lightning? connector that is different than the 30-pin dock connector found on previous iPhone and iPad/iPod models. A new MDI cable (?MDI Adapter Cable ? Lightning Charger?) is now available through the VW Accessories eCatalog that is made for use with iPhone 5 variants as well as the previously mentioned iPad/iPod models. This cable should provide full functionality on any vehicle equipped with a UMI (Unified Multimedia Interface). On MY 13 and older vehicles equipped with an MDI, the software level of the MDI must be at or above SW 240 (see Technical Bulletin 2024337) in order to be fully functional.
Reference - Refl2017-12-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
V001404 20103802017-12-05. Service bulletin. EQUIPMENT. Technical Bulletin (Squeaks, Rattles, Noise, Repair Materials): This doucment contains a list of components and applications developed to repair concerns of squeaks, rattles, noise and trim fit conditions.
V461403 20151732017-12-05. Service bulletin. SERVICE BRAKES, AIR:DISC. Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes A detailed brake disc inspection is needed to determine if the brake disc should be machined or replaced.
V871402 20055662017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Technical Bulletin (HVAC, Unpleasant Odor): Condensation, which is a normal condition in all A/C systems, can cause a musty odor. If the odor is noticeable in the vehicle when the engine is not turned on, the cause may be mold and mildew in the passenger compartment, and not be related to the A/C system. All other possible sources of the odor must be investigated before this document can be performed. This document contains the procedure for the VW method to remove musty odors
TT 40-13-012017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Tech Tips (CV Boot Leaking Grease, Clamp Not Tight or Not Aligned Properly): The document informs on what to do if the vehicles CV Boot is having issues
V011407 20146032017-12-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Technical Bulletin This Technical Bulletin details the general process for carrying out a Software Version Management (SVM) software update for any Technical Bulletin (TSB) / Required Vehicle Update (RVU).
V011408 20148152017-12-05. Service bulletin. ENGINE. Technical Bulletin The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of deposit control additives may result in one or more of the following conditions: -Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers. -Engine runs rough after cold start. -Excessive engine cranking time. -Stumbles while driving. -Rough engine idle. -Loss of engine performance. -Poor fuel economy. This document informs of the procedure for the vehicle if it is diagnoised with poor quality gas
V151402 20321502017-12-05. Service bulletin. ENGINE. Technical Bulletin (Proper Removal of Engine Cover to Avoid Breakage): Pulling on the engine cover in some areas can cause damage. This document informs on the procedure to remove the engine cover.
V401401 20333472017-12-05. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Technical Bulletin (CV Boot Replacement): Recommended procedure for removing damaged CV boot. This document informs of the expected condition of a CV boot upon removal
V871401 20055662017-12-05. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first started. Condensation is a normal characteristic in all A/C systems. If odor is noticeable continue to follow this document. Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS 6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods are no longer permitted. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
V911404 20354732017-12-05. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Technical Bulletin (Filling out the Infotainment Worksheet) This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet. Like the previous version, the Infotainment Worksheet allows more detail to be provided for repairs related to the Infotainment System (radio, navigation, Bluetooth, telephone systems, etc.). The new web version provides an easier approach by which to complete and submit the information.
V941402 20115212017-12-05. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. Technical Bulletin (Exterior Lights, Moisture Accumulation): Exterior light assemblies (headlights, taillights, fog lights, turn signals) are vented and may collect moisture on their inner surfaces, depending on humidity and other climatic changes. This document discusses necessary to diagnosis, and potential remedy of the issue.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.