Service bulletins for the 2020 Toyota RAV4
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
347 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Equipment and accessories are shown. Show all
| 20TE04 - RAV4 HV | 2020-11-23. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FAQ: Frequently Asked Questions for CUSTOMER SUPPORT PROGRAM 20TE04 |
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| T-SB-0109-20 | 2020-11-23. Service bulletin. FUEL SYSTEM, GASOLINE; EQUIPMENT. TSB: Some 2019 ? 2020 model year RAV4 Hybrid vehicles may experience one or both of the following conditions: ?The fuel gauge displays less than full when the fuel nozzle automatically clicks off. ?The total amount of fuel dispensed while refueling is less than expected when the fuel nozzle automatically clicks off. Additionally, the distance to empty mileage displayed on the Multi-Information Display (MID) may be less than expected. To address these concerns a new fuel tank and fuel sender gauge were developed. Based on production location and timing, some vehicles may already have the updated fuel tank and/or fuel sender gauge installed. In cases where these vehicles exhibit this condition only replace the necessary pre-countermeasure part. Refer to the Production Change Information section in this bulletin to identify which group the vehicle belongs to and follow the Repair Procedure in this bulletin to address these conditions. |
| T-SB-0086-20 | 2020-10-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. TSB: Some 2020 model year Toyota vehicles equipped with JBL amplifiers may exhibit no sound in all modes, an intermittent loud popping noise, and/or static noise coming from the speakers. Updated amplifiers are available through the exchange program to address this condition. Follow the Repair Procedure in this bulletin to address this condition. |
| T-SB-0021-20 Obs | 2020-10-26. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TSB: OBSOLETE NOTICE September 30, 2020: This bulletin is now obsolete. Please see T-SB-0095-20. |
| T-SB-0095-20 | 2020-10-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?Diagnostic Trouble Code (DTC) B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. Some 2020 ? 2021 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles and some 2021 model year Corolla, Corolla Hybrid, and RAV4 Prime vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App is inoperative. ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Depleted 12V vehicle battery when in IG-OFF. A DCM reset and firmware update is now available to address these conditions. Follow the DCM Reset and Firmware Update Procedure in this bulletin to update the firmware. |
| T-SB-0086-19 Rev | 2020-10-26. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. TSB Some 2019 ? 2020 model year RAV4 vehicles may exhibit an AWD Warning Light ON condition with Diagnostic Trouble Code (DTC) C13F800 (4WD/AWD Rear Disconnect System Performance) present. Follow the Repair Procedure in this bulletin to address this condition. |
| T-TT-0621-20 | 2020-09-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment. |
| T-TT-0616-20 Rev | 2020-09-14. Service bulletin. EQUIPMENT; STEERING; EQUIPMENT ADAPTIVE/MOBILITY. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point memorization and the Steering Sensor Zero Point Calibration must be performed. These steps are consistent with Step 3 and 4 of the ?BEFORE INSPECTION? section of the Pre- Delivery Service Check Sheet |
| T-TT-0582-19 Rev | 2020-09-14. Service bulletin. EQUIPMENT; STEERING. TT: Customer states that there is a squeak or groan noise from the steering column area when turning the steering wheel. |
| T-SB-0079-20 | 2020-09-14. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION; EQUIPMENT; VISIBILITY. TSB: Some 2019 ? 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces. |
| T-SB-0047-19 Rev | 2020-09-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. |
| T-TT-0621-20 | 2020-09-14. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT ADAPTIVE/MOBILITY. TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment. |
| T-TT-0616-20 Rev | 2020-09-14. Service bulletin. EQUIPMENT; STEERING; ELECTRICAL SYSTEM. TT: Some customers may experience an abnormal steering sensation (?pulling?, ?drifting?). Condition may be more pronounced after a cold soak. Steering Angle value displayed in Techstream may be greater than +3° off when the steering wheel is held straight. Every time the vehicle?s battery is disconnected or discharged, the Steering Angle Neutral Point memorization and the Steering Sensor Zero Point Calibration must be performed. These steps are consistent with Step 3 and 4 of the ?BEFORE INSPECTION? section of the Pre- Delivery Service Check Sheet |
| T-TT-0582-19 Rev | 2020-09-14. Service bulletin. STEERING; EQUIPMENT:MECHANICAL. TT: Customer states that there is a squeak or groan noise from the steering column area when turning the steering wheel. |
| T-SB-0079-20 | 2020-09-14. Service bulletin. VISIBILITY; EQUIPMENT. TSB: Some 2019 ? 2020 model year RAV4 and RAV4 Hybrid vehicles may exhibit a vibration/shaking of the image shown in the outer rear view mirror(s) while driving. Mirror vibration can be observed at highway speeds of approximately 50 ? 70 mph on typical concrete/asphalt road surfaces. |
| T-SB-0074-20 | 2020-09-14. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; EQUIPMENT; ELECTRICAL SYSTEM. TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition. |
| T-TT-0615-20 Rev | 2020-09-14. Service bulletin. EQUIPMENT; ENGINE. TT: The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability. Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data. |
| 20TE04 - Dealer | 2020-08-24. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. DL: Dealer Inventory Procedures have been added for inclusion of a Point of Sale Disclosure |
| T-SB-0021-20 Rev | 2020-07-27. Service bulletin. EQUIPMENT:ELECTRICAL. TSB: Some 2020 model year Camry, Camry Hybrid, Corolla Hatchback, RAV4, and RAV4 Hybrid vehicles may exhibit one or more of the following conditions: ?DTC B15A804 is present in current or history. ?Red SOS LED stays on after bulb check. ?Toyota App does not accept the activation code. ?Toyota App is inoperative. ?SOS call center does not receive the vehicle?s location in a timely manner. ?Toyota App shows an error 42 when trying to execute a command. ?Unable to remote start the vehicle with the key fob (if equipped). ?Unable to subscribe to remote services. ?Unable to activate Wi-Fi. ?Destination Assist is inoperative. A firmware update is now available to address these conditions. Follow the Firmware Update Procedure in this bulletin to update the firmware |
| T-SB-0064-18 Rev | 2020-07-27. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused. |
| T-TT-0613-20 | 2020-06-22. Service bulletin. STRUCTURE; EQUIPMENT. TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corrosion purposes oUsually located in the glove box prior to PDS -The number of plugs may be different based on model and production location |
| T-TT-0611-20 | 2020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs. |
| T-TT-0516-18_Rev | 2020-06-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement. |
| T-TT-0606-20 | 2020-05-11. Service bulletin. EQUIPMENT. TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase. |
| T-SB-0032-20 | 2020-05-11. Service bulletin. EQUIPMENT. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.