Service bulletins for the 2015 Toyota Prius V
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
377 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
Only bulletins with component: Equipment and accessories are shown. Show all
| 19TE12 - DCM - D | 2020-01-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. |
|---|---|
| K0P_Dealer Packa | 2020-01-27. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. Dealer Package: 12/10/2019 Vehicle total has increased by approximately 1,100 vehicles. Vehicles were moved from Customer Support Program 19TE12 and added to Limited Service Campaign K0P. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |
| T-SB-0101-15_Obs | 2020-01-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TSB: OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete. |
| T-SB-0294-17_Rev | 2019-12-16. Service bulletin. EQUIPMENT. TSB: REVISION NOTICE November 11, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0133-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Service Bulletin No. T-SB-0133-14 is obsolete and any printed versions should be discarded. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update. |
| T-TT-0442-17_Rev | 2019-12-16. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed. |
| 19TE12_Dealer Pa | 2019-12-16. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM. Dealer Package: Opcodes are now available to submit a warranty claim on vehicles still under the New Vehicle Limited Warranty (3yrs/36,000 miles). The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). |
| 19TE12 - DCM - T | 2019-12-02. Service bulletin. EQUIPMENT. Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN K0P CUSTOMER SUPPORT PROGRAM 19TE12 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI. Updated 10/17/2019 |
| 19TE12 - DCM - D | 2019-12-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). |
| 19TE12 - DCM - D | 2019-12-02. Service bulletin. EQUIPMENT. Dealer Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). |
| 19TE12 - DCM - R | 2019-12-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Region Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). |
| 19TE12 - DCM - R | 2019-12-02. Service bulletin. EQUIPMENT. Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Toyota has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Toyota recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC K0P. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19TE12). |
| K0P - Dealer Pac | 2019-12-02. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Dealer Package: 10/02/2019 K0P: Remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |
| T-TT-0574-19 | 2019-10-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise. |
| K0P_TI_091319 | 2019-10-15. Service bulletin. EQUIPMENT. Technical Instructions: UPDATED 09/13/19 TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI |
| K0P_TI_091219 | 2019-10-15. Service bulletin. EQUIPMENT. Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2013 ? 2019 MODEL YEAR 4RUNNER 2011 ? 2017 MODEL YEAR LAND CRUISER 2013 ? 2017 MODEL YEAR PRIUS 2012 ? 2017 MODEL YEAR PRIUS V 2016 ? 2017 MODEL YEAR MIRAI |
| K0P_Dealer Packa | 2019-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Dealer Package: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |
| K0P_Dealer Email | 2019-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |
| K0P_Region Email | 2019-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. |
| T-SB-0033-14-Obs | 2019-09-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete. Please see T-SB-0080-19. |
| T-SB-0080-19 | 2019-09-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico. |
| T-SB-0076-19 | 2019-09-03. Service bulletin. EQUIPMENT; WHEELS. TSB: Some 2009 ? 2019 model year Toyota vehicles with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black) to become visible. |
| T-TT-0442-17_Rev | 2019-05-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:ELECTRICAL. TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed. |
| T-SB-0092-14_Obs | 2019-05-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see T-SB-0038-19. |
| T-SB-0038-19 | 2019-05-13. Service bulletin. EQUIPMENT. TSB: The purpose of this general information Service Bulletin is to inform the market that sub-component diagnosis and replacement is now available for the hybrid inverter with converter assembly equipped on 2010 ? 2015 model year Prius and 2012 ? 2015 model year Prius V vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0092-14. ? The Parts Information section has been updated. Service Bulletin No. T-SB-0092-14 is obsolete and any printed versions should be discarded. APPLICABLE WARRANTY Please refer to vehicle Warranty and Maintenance Guide. NOTE Not all parts listed are needed for HV inverter repair, this list is for reference only. Refer to the Repair Manual for appropriate components based on the condition BEFORE ordering any parts. |
| T-TT-0414-16-Rev | 2019-03-25. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM. TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.